Holidays Cottage Cleaner 12.75 per hour

National Trust for Places of Historic Interest or Natural Beauty; Ambleside; Remote; GBP 15,000 - 21,000; Part time

Benefits offered by this job

Substantial pension up to 10% basic

Free entry to National Trust places

Season ticket loan

EV car lease scheme (for roles that me

Perks at work discounts

Holiday allowance up to 32 days

Job summary

The National Trust is seeking a part-time Holiday Cottage Cleaner to prepare idyllic cottages in the Grasmere/Ambleside area. You will ensure each cottage is thoroughly cleaned, well-presented and welcoming for guests on changeover days, with PPE provided and safety measures in place.

We are looking for a friendly team player who is well-organised, reliable and eager to learn new skills. This fixed-term role runs until 20 December 2026, offering 18 hours per week and a salary of £12.75 per hour.

Qualifications

• Customer-focused service delivery and guest satisfaction.
• Ability to work in a small team and use initiative.
• Good organisational skills and reliability.

Responsibilities

• Clean and prepare cottages to a high standard on changeover days.
• Keep cottages well-presented and welcoming for guests.
• Report repairs or odd jobs and arrange replacements from store supplies when needed.
• Adhere to PPE requirements and safety procedures.

Skills

Great service

Team player

Organised

Willing to learn

Job description

Our colleagues work for the National Trust in many locations and sometimes don't have easy access to internal vacancy listings. Using the internet ensures we can reach as many of our colleagues as possible. We appreciate that this can be frustrating for external talent. Do note that some roles are released externally after an initial period.

We’re looking for a Holiday Cottage Cleaner to prepare our popular holiday cottages in the south Lakes.

Salary: £12.75 per hour

Contract: Fixed term contract until 20-Dec-2026

Hours/ working pattern: Part-time, 18 hours per week

Internally within the National Trust, you will be known as a 'Holidays Operation Assistant'.

For this role, you’ll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role.

On changeover days, you’ll make sure that everything’s pristine and ready for the next guests to arrive. This will include making sure the cottage is thoroughly cleaned, well-presented and welcoming. We’d also like you to keep an eye out for anything that’s not as it should be, and report any repairs or odd jobs that need doing. If you need to, you’ll also replace any broken items from the store supplies.

Full Personal Protective Equipment (PPE) is provided for all teams, and extra measures are in place to protect staff.

You can view the full role profile for this role in the document attached. You don't need to have all the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what’s possible in this role.

Who we're looking for

We'd love to hear from you if you're:

• focused on giving great service to everyone you meet
• a team player, but also happy to work on your own initiative
• well-organised and adaptable
• willing to learn new skills.

The package

The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

• Substantial pension scheme of up to 10% basic salary
• Free entry to National Trust places for you, a guest and your children (under 18)
• Season ticket loan
• EV car lease scheme (for roles that meet the salary criteria)
• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.

National Trust place

Grasmere - RO, The Hollens, Ambleside, LA22 9QZ

Documents

Holidays Operation Assistant - A1.pdf

Requirements

Compliance.Eligibility to Work in the UK

Additional information

Closing Date: 18th October 2026

Equal Opportunities Statement

The National Trust celebrates diversity and is committed to creating a fair and equal society, free from discrimination. You can read more about our commitment to inclusion and diversity here .

Safeguarding Statement

The National Trust is committed to a safe recruitment processes to help the organisation attract and appoint the right staff/volunteer for the role and responsibilities as set out in the vacancy advert. We will not accept applicants who are not suitable to work with children, young people or adults at risk. If you have any questions around your suitability for this vacancy, please contact the people service centre.