Holiday Supplier Administrator

Inghams; Farnborough; Hybrid; GBP 22,500 - 27,500; Full time

Job summary

A travel company in Farnborough is seeking a Holiday Supplier Administrator to enhance communication with international hoteliers and manage reservation systems. The role involves maintaining relationships with suppliers, overseeing system maintenance, and booking holiday extras. Successful candidates will possess strong attention to detail, excellent communication skills, and proficiency in Microsoft Office. This is a full-time position offering a salary of £25,000 plus bonuses, within a dynamic and purpose-driven organization that values sustainability.

Qualifications

• Strong accuracy and attention to detail in all aspects of work.
• Excellent written and verbal communication skills.
• Proven ability to handle challenging situations in a calm manner.

Responsibilities

• Maintain clear communication with hoteliers and suppliers.
• Build and sustain strong relationships with contractors.
• Oversee system maintenance and manage availability.

Skills

Attention to detail

Communication skills

Problem-solving

Flexibility

Proficiency in Microsoft Office

Database systems experience

Job description

Holiday Supplier Administrator – Farnborough, Hampshire, United Kingdom

Salary: £25,000 p.a. + bonus

This role is based in Farnborough, Hampshire with 2 days per week in the office.

About The Role

You will play a key role in maintaining effective communication with our international hoteliers and suppliers, ensuring the seamless operation of our holiday services. You will use our core reservation system (Mythos) and collaborate across departments to keep suppliers updated and deliver smooth travel experiences.

Responsibilities

• Maintain clear and consistent communication with hoteliers and suppliers to ensure seamless booking confirmations and alignment of system availability.
• Build and sustain strong relationships with hoteliers, suppliers, and contractors to support collaboration, promptly address queries, and proactively prevent future issues.
• Oversee system maintenance, including managing availability and controlling the messaging system to ensure accurate and relevant notifications are sent.
• Support the Reservations team with availability requests outside of the system to meet customer needs.
• Book pre‑arranged holiday extras via third‑party websites and update internal systems with accurate reference numbers and details.

Qualifications

• Strong accuracy and attention to detail in all aspects of work.
• Excellent written and verbal communication skills, with confidence to interact via email and telephone.
• Proven ability to handle challenging situations with a calm, solution‑focused approach.
• Flexible and adaptable, managing workload efficiently during peak and quiet periods.
• Proficient in Microsoft Office applications: Excel, Outlook, PowerPoint, Teams, Word.
• Experience with database systems.
• Knowledge of a travel reservation system is an advantage.
• European language skills are an advantage but not essential.

We’re united by our shared passion for our exceptional brands – Inghams and Santa’s Lapland. Driven by a strong sense of purpose, we stay true to our commitment to our people and planet. We put people at the heart of everything we do and are proud of the extensive benefits we offer.

We welcome you to explore opportunities with us, be part of a dynamic, purpose‑driven business dedicated to making a positive impact in the world. Our vision is to be the most loved travel company in our markets, famous for customer experience and sustainable travel.

Diversity is to be celebrated. Life would be dreary if we all thought the same way. We challenge our ideas, each other, and our business partners – always with respect and kindness.

Sustainability and responsible tourism is at our core.