Holiday Sales Manager

Warner Hotels; Egham; On-site; GBP 30,000 - 40,000; Full time

Benefits offered by this job

Career development opportunities

20% discount for family and friends

Free use of gym and leisure facilities

Discounted food onsite

Job summary

A leading hotel group is seeking a Holiday Sales Manager to oversee reception and sales operations at the Runnymede on Thames. You will lead a team of up to 20 staff, ensuring an exceptional guest experience and maximising sales opportunities. The ideal candidate will possess leadership skills, sales experience, and the ability to manage team performance effectively. This role offers career development opportunities and numerous employee benefits.

Qualifications

• Experience of overseeing a busy reception desk.
• Ability to work to a sales target.
• Financial knowledge with the ability to manage sales in line with budgets.

Responsibilities

• Oversee reception and holiday sales, leading a team of up to 20.
• Prepare guest information prior to check-in and departure.
• Maximise sales by advising on hotel experiences.

Skills

Sales experience

Leadership

Financial management

Effective communication

Job description

Overview

Join to apply for the Holiday Sales Manager role at Warner Hotels.

This role is based at the Runnymede on Thames, part of the Warner Hotels Group. Opening as a Warner in 2024, this hotel on the River Thames near Windsor offers award-winning spa facilities, restaurants, bars, and outdoor activities.

What we offer

• A fantastic opportunity for career development through externally recognised qualifications in addition to in-house training and development (Degree and Apprenticeship level)
• 20% discount for you, your family & friends across our Bourne Leisure brands; Warner Leisure Hotels and Haven Holidays (including further discounted breaks within Warner for you, your family, and friends to use)
• Free use of gym and leisure facilities
• Free or 60% discounted food onsite
• Access to numerous discounts and offers with many national brands and retailers

Responsibilities

• Overseeing both reception and holiday sales, you will lead a team of up to 20 to ensure that the guest journey is effortless from beginning to end.
• Ensure all guest information is prepared prior to check-in and departure, and maximise sales throughout the stay by providing informative advice on hotel experiences (e.g., Afternoon Tea, Gin Tasting).
• Support guests to talk in confidence and book their next break.

What we are looking for

• An inspirational leader who drives their team to deliver a great guest experience.
• Experience in sales and target setting, with the ability to instil confidence in the team to actively sell extra experiences prior to a guest’s stay.
• Ability to effectively lead, motivate and engage leaders and team, even in times of high demand.

Skills and qualifications

• Experience of overseeing a busy reception desk.
• Ability to work to a sales target.
• Financial knowledge with the ability to manage sales in line with budgets.
• Capability to create an environment where the team can grow and develop.
• Effective communication with the ability to clearly articulate ideas.

Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds and communities and we are happy to discuss reasonable adjustments or flexibility you may require, including whether a role can be part-time or a job-share.

If you require any assistance or reasonable adjustments while applying, please contact [e-mail].

Equity and inclusion

We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can.

London, England, United Kingdom