Holiday Retail Dynamo: Customer Assistant (Early Shifts)

Marks & Spencer Group; Cramlington; On-site; GBP 12,000 - 17,000; Full time

Job summary

Marks & Spencer is seeking a Customer Assistant in our Food section to be at the frontline of the UK’s fastest growing retailer. You’ll deliver five-star service at pace, meet strong customer demand, and promote our latest food products to customers.

You’ll be a resilient brand ambassador, ready to roll up your sleeves day in and day out, with a focus on customer satisfaction and consistent performance during early shifts and peak times.

Qualifications

• Must be 18 or older.
• Willing to work unsocial hours including early mornings and weekends.
• Able to work across various store areas as needed.
• Proficient with digital tools such as Sparks and in-store devices.

Responsibilities

• Assist customers with service and product knowledge in M&S Food.
• Keep shelves stocked and merchandised; help drive sales.
• Utilise Sparks and in-store devices to enhance the customer experience.
• Be a positive team player in a fast-paced retail environment.

Skills

Customer service

Food knowledge

Digital tools

Team player

Flexible shifts

Tools

Sparks

Job description

Marks & Spencer is seeking a Customer Assistant in our Food section to be at the frontline of the UK’s fastest growing retailer. You’ll deliver five-star service at pace, meet strong customer demand, and promote our latest food products to customers.

You’ll be a resilient brand ambassador, ready to roll up your sleeves day in and day out, with a focus on customer satisfaction and consistent performance during early shifts and peak times.