Christmas Customer Assistant: Early-Morning Retail Dynamo

Marks & Spencer Plc; Thornaby-on-Tees; On-site; GBP 18,000 - 24,000; Full time

Job summary

Marks & Spencer Plc is hiring a Customer Assistant in our Food section. You will be at the frontline, delivering five-star service during early morning shifts across the week and supported by digital tools like Sparks App and in-store devices.

You will thrive under pressure in a fast-paced, high-demand environment and contribute to a positive, high-energy team culture. You should be flexible to work across store areas as needed, helping to meet customer demand and drive sales growth while

Qualifications

• Frontline customer service role in retail.
• Able to work early mornings and adapt to store needs.
• Comfortable using digital tools to assist customers.

Responsibilities

• Provide five-star service to customers in the Food section.
• Assist customers, answer questions, and upsell products.
• Fill shelves and contribute to store productivity during shifts.
• Collaborate with team to maintain a high-energy, efficient environment.

Skills

Customer service

Team player

Digital tools

Tools

Sparks App

In-store devices

Job description

Marks & Spencer Plc is hiring a Customer Assistant in our Food section. You will be at the frontline, delivering five-star service during early morning shifts across the week and supported by digital tools like Sparks App and in-store devices.

You will thrive under pressure in a fast-paced, high-demand environment and contribute to a positive, high-energy team culture. You should be flexible to work across store areas as needed, helping to meet customer demand and drive sales growth while