Christmas Food Retail Customer Assistant

Marks & Spencer Plc; Malvern; On-site; GBP 12,000 - 18,000; Part time

Job summary

Marks & Spencer plc is hiring a Customer Assistant in our Food section. You’ll be at the frontline, delivering five-star service, engaging customers, and recommending products with confidence. Expect early shifts in a fast-paced environment and a chance to grow with the team.

You’ll thrive on providing excellent service, using Sparks App tools, and working as a supportive team member across store areas to meet strong customer demand daily.

Qualifications

• Frontline customer assistant role in a fast-paced store.
• Willingness to work early mornings and weekends as required.
• Ability to stay calm and friendly under pressure.

Responsibilities

• Assist customers, answer questions and sell products to meet demand.
• Utilise Sparks App and in-store devices to improve customer experience.
• Support across store areas and work as part of a high-energy team.

Skills

Customer service

Team player

Flexibility

Digital tools

Tools

Sparks App

In-store devices

Job description

Marks & Spencer plc is hiring a Customer Assistant in our Food section. You’ll be at the frontline, delivering five-star service, engaging customers, and recommending products with confidence. Expect early shifts in a fast-paced environment and a chance to grow with the team.

You’ll thrive on providing excellent service, using Sparks App tools, and working as a supportive team member across store areas to meet strong customer demand daily.