Holiday Retail Customer Advisor (Seasonal)

Boots; Hasland; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Generous employee discount across Boot

Discounts at nationwide retailers

24/7 counselling and wellbeing support

Job summary

Boots Seasonal Customer Advisor role in London focuses on welcoming customers, helping them find gifts and offers, and completing purchases with friendly service. You’ll also assist with deliveries, stock replenishment and keeping the store looking its best during the festive period.

This temporary position offers a dynamic, fast-paced environment with strong team collaboration and opportunities for longer-term roles depending on local availability.

Qualifications

• Available to work Bank Holidays including Black Friday week and weekend, Cyber Monday, Christmas Eve, Boxing Day and New Year's Day.
• Customer-focused and enjoys helping customers have a great experience.
• Team player who supports others and cares about team success.
• Comfortable balancing customer service with stock, fulfilment and shop floor tasks.
• Proactive and takes ownership when tasks arise.
• Resilient and maintains positivity during busy periods.
• Energetic with stamina for long, active shifts.
• Confident asking for help to get things right.
• Familiar with Boots products and services; ready to make someone's day this Christmas.

Responsibilities

• Welcome customers, understand their needs and help them find the right products, gifts, services and offers.
• Create memorable customer experiences through friendly, personalised service.
• Help customers complete purchases using tills and self-checkouts.
• Replenish stock and keep shelves full.
• Support deliveries and stockroom organisation.
• Keep the store and shopping areas looking their best.
• Work across store areas and support the team as needed.

Skills

Customer-focused

Team player

Operations ready

Proactive

Resilient

Energy and stamina

Confident asking questions

Tech-savvy

Familiar with Boots products

Tools

POS systems

Handheld devices

Self-checkouts

Job description

Boots Seasonal Customer Advisor role in London focuses on welcoming customers, helping them find gifts and offers, and completing purchases with friendly service. You’ll also assist with deliveries, stock replenishment and keeping the store looking its best during the festive period.

This temporary position offers a dynamic, fast-paced environment with strong team collaboration and opportunities for longer-term roles depending on local availability.