Holiday Retail Associate — Customer-First Service

Cook-9; Bournemouth; On-site; GBP 17,000 - 19,000; Part time

Benefits offered by this job

Paid breaks

Birthday leave

Staff profit share

Wellbeing program

30% staff discount

CookieJar discounts & free food perks

Team meals & events

Job summary

COOK Bournemouth is seeking a Christmas Casual Retail Team Member to join our friendly shop team in Bournemouth. You will greet customers, answer product questions and help plan meals for occasions while maintaining a clean, inviting store and accurate till operations.

You’ll receive training on COOK products, enjoy staff discounts and a supportive team culture. Prior retail experience is welcome but not essential; we value potential and enthusiasm.

Qualifications

• Experience in retail or customer-facing roles preferred.
• Full training provided on COOK products and procedures.

Responsibilities

• Offer remarkable service, the customer is always more important than anything else you are doing.
• Use your knowledge to help customers plan menus or advise on catering for occasions.
• We are a food business – make sure the shop always looks immaculate, clean and spotless, stock is replenished and rotated, and the freezers are full.
• Be a whizz on the till. Operate it efficiently and accurately.
• Understand the shop paperwork, necessary legal checks and their purpose.
• Open up the shop. Close the shop,End-of-day reconciliation
• Check in deliveries and placing orders, assist with stock taking as required.
• Look smart with apron, and name badge on at all times.

Skills

Customer service

Communication

Teamwork

Cash handling

Tools

POS system

Stock checks

Job description

COOK Bournemouth is seeking a Christmas Casual Retail Team Member to join our friendly shop team in Bournemouth. You will greet customers, answer product questions and help plan meals for occasions while maintaining a clean, inviting store and accurate till operations.

You’ll receive training on COOK products, enjoy staff discounts and a supportive team culture. Prior retail experience is welcome but not essential; we value potential and enthusiasm.