Holiday Retail Assistant: Fast-Paced & Flexible Shifts

Marks & Spencer Plc; Leicester; On-site; GBP 18,000 - 21,000; Full time

Job summary

Join Marks & Spencer Plc as a Customer Assistant to be at the frontline of the UK’s fastest growing retailer. You’ll deliver five-star service, offer style advice and product recommendations, and engage customers with confidence across busy periods.

Be digitally confident using Sparks App and in-store devices, work as a team player, and stay flexible across different store areas to meet changing demand head-on.

Qualifications

• Frontline customer service delivery in a fast-paced retail store.
• Confidence using Sparks App and in-store devices.
• Ability to adapt across different store areas to meet demand.
• Commitment to supporting colleagues and delivering great service.

Responsibilities

• Provide five-star service and product recommendations to customers.
• Assist customers with queries and drive sales at pace.
• Utilise Sparks App and store devices to enhance the shopping experience.
• Work collaboratively with team to maintain store standards and speed.

Skills

Customer service

Digital literacy

Teamwork

Flexibility

Job description

Join Marks & Spencer Plc as a Customer Assistant to be at the frontline of the UK’s fastest growing retailer. You’ll deliver five-star service, offer style advice and product recommendations, and engage customers with confidence across busy periods.

Be digitally confident using Sparks App and in-store devices, work as a team player, and stay flexible across different store areas to meet changing demand head-on.