Holiday Customer Assistant — Fast-Paced, Digital-Savvy Service

Marks and Spencer; Leicester; On-site; GBP 12,000 - 15,000; Full time

Job summary

Marks & Spencer is hiring a Customer Assistant to join the frontline of the UK’s fastest growing retailer. You’ll be at the heart of busy store operations, delivering five-star service and helping customers find what they need.

You’ll thrive under pressure, be digitally confident with the Sparks App and in-store devices, and work across store areas to meet demand. You’ll be a resilient, down-to-earth brand ambassador who supports teammates and customers.

Qualifications

• Frontline role requiring resilience under pressure.
• Strong customer service and product knowledge.
• Digitally confident using Sparks App and in-store devices.

Responsibilities

• Deliver five-star service and advise customers on products.
• Help customers find what they need and drive sales.
• Work across store areas to meet changing demand.

Skills

Customer service

Sales

Teamwork

Flexibility

Digital tools

Tools

Sparks App

In-store devices

Job description

Marks & Spencer is hiring a Customer Assistant to join the frontline of the UK’s fastest growing retailer. You’ll be at the heart of busy store operations, delivering five-star service and helping customers find what they need.

You’ll thrive under pressure, be digitally confident with the Sparks App and in-store devices, and work across store areas to meet demand. You’ll be a resilient, down-to-earth brand ambassador who supports teammates and customers.