Seasonal Customer Assistant — Fast-Paced Holiday Retail

Marks & Spencer Plc; Leicester Forest East; Sur place; GBP 12 000 - 15 000; Plein temps

Résumé du poste

Marks & Spencer Plc is hiring for a frontline Customer Assistant role. You will be at the heart of the store, delivering style advice and assisting customers with confidence, while using Sparks App and in-store devices to enhance the shopping experience.

Flexibility is key as you may rotate across store areas and shifts to meet customer demand. The role emphasizes resilience, teamwork, and a commitment to excellent service during peak periods.

Qualifications

• Frontline customer service role requiring resilience and ability to work under pressure.
• Willingness to be flexible across store areas and shifts.
• Digital confidence with store tools and apps.

Responsabilités

• Deliver five-star service to customers at pace.
• Provide style advice and recommend/newest products to customers.
• Serve, sell, stock and support store operations to drive sales.

Connaissances

Customer service

Teamwork

Outils

Sparks App

In-store devices

Description du poste

Marks & Spencer Plc is hiring for a frontline Customer Assistant role. You will be at the heart of the store, delivering style advice and assisting customers with confidence, while using Sparks App and in-store devices to enhance the shopping experience.

Flexibility is key as you may rotate across store areas and shifts to meet customer demand. The role emphasizes resilience, teamwork, and a commitment to excellent service during peak periods.