Christmas Food Customer Assistant - Fast-Paced Frontline

Marks & Spencer Plc; Hedge End; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Unsocial hours premium

Job summary

Marks & Spencer Plc in England is hiring a Customer Assistant for our Food section. This frontline role involves working evenings and weekends, delivering five-star service and expanding product knowledge to help customers.

You’ll be resilient, capable of thriving under pressure, and comfortable using Sparks App and in-store devices. We expect a team player who can adapt to changing store needs and uphold safety and service standards.

Qualifications

• Frontline customer service experience is desirable.
• Able to work late-night shifts and weekends.
• Able to thrive in a fast-paced retail environment.

Responsibilities

• Assist customers with product questions and purchases.
• Maintain store cleanliness and stock levels.
• Utilise Sparks App and in-store devices to enhance the customer experience.

Skills

Customer service

Team player

Digital tools

Flexibility

Tools

Sparks App

In-store devices

Job description

Marks & Spencer Plc in England is hiring a Customer Assistant for our Food section. This frontline role involves working evenings and weekends, delivering five-star service and expanding product knowledge to help customers.

You’ll be resilient, capable of thriving under pressure, and comfortable using Sparks App and in-store devices. We expect a team player who can adapt to changing store needs and uphold safety and service standards.