Holiday Food Frontline Customer Assistant

Marks and Spencer; Gillingham; On-site; GBP 18,000 - 24,000; Full time

Job summary

Marks & Spencer in the United Kingdom is seeking a Customer Assistant in our Food section. You will be at the frontline, delivering friendly service and supporting high store demand with a can-do attitude.

Be prepared to work across different store areas, stay digitally capable with in-store tools, and help customers find what they need quickly and efficiently. A dynamic, high-energy team awaits at our busy location.

Qualifications

• Experience delivering great customer service.
• Excellent communication with customers and colleagues.
• Able to work as part of a team in a fast-paced environment.
• Willing to adapt to different store areas and shifts.
• Comfortable using digital devices and store systems.

Responsibilities

• Assist customers on the shop floor and answer product questions.
• Operate at the frontline to fill shelves and support sales goals.
• Maintain product availability and ensure a clean, welcoming environment.
• Collaborate with team to deliver a seamless customer experience.
• Adhere to store standards and safety policies.

Skills

Customer service

Communication

Teamwork

Flexibility

Digital tools

Job description

Marks & Spencer in the United Kingdom is seeking a Customer Assistant in our Food section. You will be at the frontline, delivering friendly service and supporting high store demand with a can-do attitude.

Be prepared to work across different store areas, stay digitally capable with in-store tools, and help customers find what they need quickly and efficiently. A dynamic, high-energy team awaits at our busy location.