Holiday Food Frontline Assistant Fast-Paced Flexible Hours

Marks & Spencer Plc; Basildon; On-site; GBP 18,000 - 24,000; Full time

Job summary

Marks & Spencer Plc in the United Kingdom is hiring a Customer Assistant in our Food section. You will be at the frontline, delivering five-star service, working across busy shifts, and helping customers find what they need with speed and accuracy.

You should be resilient, friendly, and digitally confident, using Sparks App and in-store devices to enhance the experience. A team player who thrives under pressure will fit in as we work to meet customer demand head-on through every shift.

Qualifications

• Customer service experience desirable.
• Able to communicate clearly with customers.
• Comfortable using digital tools.

Responsibilities

• Excel in a high-pressure retail environment during peak hours.
• Assist customers, answer questions, and upsell products.
• Utilise Sparks App and in-store devices to enhance the shopping experience.
• Collaborate with colleagues to maintain a smooth, friendly store environment.

Skills

Customer service

Communication

Digital literacy

Tools

Sparks App

In-store devices

Job description

Marks & Spencer Plc in the United Kingdom is hiring a Customer Assistant in our Food section. You will be at the frontline, delivering five-star service, working across busy shifts, and helping customers find what they need with speed and accuracy.

You should be resilient, friendly, and digitally confident, using Sparks App and in-store devices to enhance the experience. A team player who thrives under pressure will fit in as we work to meet customer demand head-on through every shift.