Holiday Food Customer Assistant - Fast-Paced

Marks and Spencer; Birmingham; On-site; GBP 12,398,000 - 15,154,000; Full time

Job summary

Marks & Spencer is seeking a Customer Assistant in our Food section. You’ll be at the frontline, delivering five-star service at pace and thriving in a busy store environment.

You’ll promote our latest food products and use Sparks App and in-store devices to assist customers, while maintaining a high-energy, team-driven atmosphere. You’ll be a resilient brand ambassador who helps customers feel valued every time they shop, with flexibility to work across store areas as demands change.

Qualifications

• Thrives under pressure, delivers five-star service at pace, and embraces transformation in a busy retail environment.
• Down-to-earth and customer-focused, ready to roll up sleeves in a fast-moving store.
• Flexible to work across different areas of the store as demand changes.

Responsibilities

• Be the frontline presence in a busy store, serving customers and driving sales.
• Confidently recommend and sell new food products to customers using digital tools.
• Create a positive, high-energy environment and ensure customers feel valued with every visit.

Job description

Marks & Spencer is seeking a Customer Assistant in our Food section. You’ll be at the frontline, delivering five-star service at pace and thriving in a busy store environment.

You’ll promote our latest food products and use Sparks App and in-store devices to assist customers, while maintaining a high-energy, team-driven atmosphere. You’ll be a resilient brand ambassador who helps customers feel valued every time they shop, with flexibility to work across store areas as demands change.