Holiday Food Customer Assistant – Fast-Paced Retail

Marks and Spencer; Glasgow; On-site; GBP 12,000 - 15,000; Full time

Job summary

Marks and Spencer is hiring a Customer Assistant in our Food section. You’ll be on the frontline, delivering five-star service at pace and staying calm under pressure. The role includes weekend and evening shifts with potential extension to full-time hours during Christmas.

You’ll use Sparks App and in-store devices to help customers locate products, answer questions, and showcase our latest food ranges. A positive, team-focused attitude and flexibility are essential in this high-energy store.

Qualifications

• Customer service experience preferred.
• Willingness to work weekends/evenings and during busy periods.

Responsibilities

• Provide friendly, five-star service in the Food section.
• Assist customers with product locating and questions using Sparks App.
• Support store team during busy periods, including Christmas.

Job description

Marks and Spencer is hiring a Customer Assistant in our Food section. You’ll be on the frontline, delivering five-star service at pace and staying calm under pressure. The role includes weekend and evening shifts with potential extension to full-time hours during Christmas.

You’ll use Sparks App and in-store devices to help customers locate products, answer questions, and showcase our latest food ranges. A positive, team-focused attitude and flexibility are essential in this high-energy store.