Holiday Café: Fast-Paced Five-Star Service

Marks and Spencer; Preston; On-site; GBP 12,000 - 17,000; Part time

Job summary

Marks & Spencer is hiring a Café Customer Assistant for its in-store M&S Café in Preston. You’ll handle orders, serve customers with warmth, and contribute to a high-energy, high-quality food and drink service.

The role demands you stay calm under pressure, work quickly, and assist teammates to deliver five-star service. Flexibility is required as shifts include morning to afternoon blocks and seasonal hours during busy periods.

Qualifications

• Excellent customer service skills and a friendly demeanour.
• Ability to work efficiently in a fast-paced environment.
• Digitally confident to take and fulfil orders.
• Strong teamwork and reliability under pressure.

Responsibilities

• Take and fulfil orders quickly to keep customers moving.
• Maintain high food safety standards at all times.
• Deliver warm, five-star service even during peak times.
• Support colleagues to ensure café runs smoothly.

Skills

Customer service

Fast-paced work

Digital literacy

Teamwork

Calm under pressure

Tools

Order fulfilment tools

Job description

Marks & Spencer is hiring a Café Customer Assistant for its in-store M&S Café in Preston. You’ll handle orders, serve customers with warmth, and contribute to a high-energy, high-quality food and drink service.

The role demands you stay calm under pressure, work quickly, and assist teammates to deliver five-star service. Flexibility is required as shifts include morning to afternoon blocks and seasonal hours during busy periods.