Holiday Café Assistant: Fast-Paced, Five-Star Service

Marks and Spencer; Torquay; On-site; GBP 12,000 - 15,000; Part time

Job summary

Marks and Spencer in Torquay is hiring for an M&S Café team member. This hands-on role requires staying calm under pressure while delivering warm, five-star service and great food and drink recommendations to customers.

You will be digitally confident to take and fulfil orders quickly and help keep the cafe operating smoothly even during the busiest periods. Flexibility and teamwork are essential as you adapt to peak times and support colleagues.

Qualifications

• Being digitally confident is essential. You’ll use our tools to take and fulfil orders fast, keeping customers moving and satisfied.
• Efficiency and effectiveness are key aspects of your role. You’ll maintain impeccable food safety standards while juggling orders and queues.
• At M&S, our customers don’t wait. You’ll fast and relentlessly focused on delivering quality under pressure while focusing on delivering five-star service.
• Teamwork matters. You’ll support colleagues and contributing to a high-performance culture that meets customer needs – no matter how hectic it gets.
• Flexibility is also vital. You’ll adapt quickly, working where needed with pace.

Responsibilities

• Take and fulfil orders quickly using the cafe's tools.
• Maintain impeccable food safety standards while managing queues.
• Deliver five-star service and high-paced, customer-focused care.
• Work with the team to keep the cafe running smoothly during peak times.

Skills

Digital confidence

Food safety

Customer service

Teamwork

Job description

Marks and Spencer in Torquay is hiring for an M&S Café team member. This hands-on role requires staying calm under pressure while delivering warm, five-star service and great food and drink recommendations to customers.

You will be digitally confident to take and fulfil orders quickly and help keep the cafe operating smoothly even during the busiest periods. Flexibility and teamwork are essential as you adapt to peak times and support colleagues.