HIU Engineer – London | Service & Fault-Finding

Workflow Recruitment; Wembley; On-site; GBP 42,000 - 48,000; Full time

Benefits offered by this job

Company van

Fuel card

Overtime

Workplace pension

Asbestos awareness training

ECO-related work

28 days leave

Job summary

Workflow Recruitment is recruiting an experienced HIU Engineer to join a heating and property-services contractor covering around 100,000 homes in London.

You will service, fault‑find and repair Heat Interface Units across occupied and void properties, manage a daily workload and record work accurately using the company PDA system.

A full UK driving licence is essential. The package includes a company van, fuel card, overtime, workplace pension and 28 days’ annual leave.

Qualifications

• NVQ Level 2 in Plumbing and Heating or equivalent.
• Current domestic gas qualifications relevant to the contract.
• Previous experience servicing, repairing or fault-finding heating systems.
• Good practical diagnostic and problem-solving skills.
• Strong customer-service and communication skills.
• Ability to complete electronic job records accurately.
• Full UK driving licence.

Responsibilities

• Service, diagnose and repair Heat Interface Units.
• Complete work across occupied and void domestic properties.
• Assess working environments and complete appropriate risk assessments before starting work.
• Identify the materials and replacement parts required to complete repairs.
• Record completed work, materials used and follow-on requirements accurately using the company PDA system.
• Liaise with stores and administrative teams when additional parts or further works are required.
• Keep residents informed of progress and expected completion times.
• Maintain appropriate van-stock levels and ensure parts are used and recorded correctly.
• Deliver a helpful, professional and customer-focused service.
• Report resident vulnerabilities, safeguarding concerns and property issues through the correct internal process.
• Follow company health and safety procedures and all relevant industry regulations.
• Maintain the company vehicle, uniform and equipment to the required standard.
• Dispose of waste safely and in accordance with company and HSE requirements.

Skills

Diagnostic skills

Problem-solving

Customer service

Communication

Electronic records

Education

NVQ Level 2 in Plumbing and Heating

Current domestic gas qualifications

Full UK driving licence

Job description

Workflow Recruitment is recruiting an experienced HIU Engineer to join a heating and property-services contractor covering around 100,000 homes in London.

You will service, fault‑find and repair Heat Interface Units across occupied and void properties, manage a daily workload and record work accurately using the company PDA system.

A full UK driving licence is essential. The package includes a company van, fuel card, overtime, workplace pension and 28 days’ annual leave.