HIU Engineer

Workflow Recruitment; Wembley; On-site; GBP 42,000 - 48,000; Full time

Benefits offered by this job

Company van

Fuel card

Overtime

Workplace pension

Asbestos awareness training

ECO-related work

28 days leave

Job summary

Workflow Recruitment is recruiting an experienced HIU Engineer to join a heating and property-services contractor covering around 100,000 homes in London.

You will service, fault‑find and repair Heat Interface Units across occupied and void properties, manage a daily workload and record work accurately using the company PDA system.

A full UK driving licence is essential. The package includes a company van, fuel card, overtime, workplace pension and 28 days’ annual leave.

Qualifications

• NVQ Level 2 in Plumbing and Heating or equivalent.
• Current domestic gas qualifications relevant to the contract.
• Previous experience servicing, repairing or fault-finding heating systems.
• Good practical diagnostic and problem-solving skills.
• Strong customer-service and communication skills.
• Ability to complete electronic job records accurately.
• Full UK driving licence.

Responsibilities

• Service, diagnose and repair Heat Interface Units.
• Complete work across occupied and void domestic properties.
• Assess working environments and complete appropriate risk assessments before starting work.
• Identify the materials and replacement parts required to complete repairs.
• Record completed work, materials used and follow-on requirements accurately using the company PDA system.
• Liaise with stores and administrative teams when additional parts or further works are required.
• Keep residents informed of progress and expected completion times.
• Maintain appropriate van-stock levels and ensure parts are used and recorded correctly.
• Deliver a helpful, professional and customer-focused service.
• Report resident vulnerabilities, safeguarding concerns and property issues through the correct internal process.
• Follow company health and safety procedures and all relevant industry regulations.
• Maintain the company vehicle, uniform and equipment to the required standard.
• Dispose of waste safely and in accordance with company and HSE requirements.

Skills

Diagnostic skills

Problem-solving

Customer service

Communication

Electronic records

Education

NVQ Level 2 in Plumbing and Heating

Current domestic gas qualifications

Full UK driving licence

Job description

HIU Engineer

Location: London

Salary: £42,000-£48,000 per annum, depending on experience

Contract: Permanent

Benefits: Company van, fuel card and overtime

Workflow Recruitment is recruiting an experienced HIU Engineer to join an established heating and property-services contractor covering approximately 100,000 homes.

The successful HIU Engineer will carry out servicing, fault finding and repairs to Heat Interface Units across occupied and void properties throughout London. You will manage a daily workload, provide a professional service to residents and ensure all work is completed safely and accurately recorded.

Key responsibilities

• Service, diagnose and repair Heat Interface Units.
• Complete work across occupied and void domestic properties.
• Assess working environments and complete appropriate risk assessments before starting work.
• Identify the materials and replacement parts required to complete repairs.
• Record completed work, materials used and follow-on requirements accurately using the company PDA system.
• Liaise with stores and administrative teams when additional parts or further works are required.
• Keep residents informed of progress and expected completion times.
• Maintain appropriate van-stock levels and ensure parts are used and recorded correctly.
• Deliver a helpful, professional and customer-focused service.
• Report resident vulnerabilities, safeguarding concerns and property issues through the correct internal process.
• Follow company health and safety procedures and all relevant industry regulations.
• Maintain the company vehicle, uniform and equipment to the required standard.
• Dispose of waste safely and in accordance with company and HSE requirements.

Essential requirements

• NVQ Level 2 in Plumbing and Heating, or an equivalent recognised qualification.
• Current domestic gas qualifications relevant to the contract.
• Previous experience servicing, repairing or fault-finding heating systems.
• Good practical diagnostic and problem-solving skills.
• Strong customer-service and communication skills.
• Ability to complete electronic job records accurately.
• Full UK driving licence.

Desirable experience

• Previous experience working with HIUs or communal and district-heating systems.
• Experience working within social housing.
• Experience working in occupied residents' homes.
• Manufacturer-specific HIU training.

What's on offer

• Salary of £42,000-£48,000 per annum, depending on experience.
• Company van and fuel card.
• Overtime opportunities.
• Workplace pension.
• Asbestos awareness and health and safety training.
• ECO-related work and development opportunities.
• 28 days' annual leave, including bank holidays.