Hire Manager

Travis Perkins; Dudley; On-site; GBP 40,000 - 55,000; Full time

Benefits offered by this job

Attractive salary

Performance bonus

Save-as-you-earn

Buy-as-you-earn

Pension scheme

Group discounts

Wellbeing support

MyBenefits discounts

Job summary

Travis Perkins Hire in Dudley is seeking a Hire Manager to drive sales, lead a proactive team and coordinate the integration of Hire into the wider Travis Perkins branch. You will develop and execute a sales action plan, coach colleagues, and maintain focus on safety and service excellence across the hire portfolio.

The role demands a sales-driven leader who thrives in a fast-paced environment and can inspire others to achieve ambitious targets while delivering exceptional customer experience.

Qualifications

• Experience in tool hire, plant hire, or a leadership role preferred.
• Sales or customer service background considered.

Responsibilities

• Develop a sales action plan to exceed budget
• Coach and train branch team on hire services
• Ensure equipment is safe and ready for use
• Manage stock levels and drive top service and upsales
• Lead day-to-day operations of the Hire team
• Provide excellent customer responses and smart solutions
• Hold daily toolbox talks and maintain clear communication

Skills

Leadership

Coaching

Sales

Customer service

Job description

Hire Manager - Dudley (Lead, Motivate, Inspire)

Who we are

We’re Travis Perkins Hire. With 250 locations nationwide, we're proud to be part of the Travis Perkins family. Whether it's tool, plant, and equipment hire, powered access, waste management, or welfare hire, we've got our customers covered at every stage of their project. Need advice, safety training, or a demo? We're always ready to help. Hiring with us is simple...we tailor the price to suit our customers, offering a reliable delivery and collection service they can count on. Quick jobs or tough jobs, we get it sorted.

What you'll be doing

As the new Hire Manager at the Dudley branch, you’ll be at the forefront of driving success and hitting key targets! This is an exciting opportunity for a sales-driven, customer-focused leader who thrives in a fast-paced environment. If you’re ready to take charge and make an impact, this role is for you.

Your main responsibility will be to develop and execute a sales action plan that exceeds budget performance through a proactive sales approach. You’ll play a key role in supporting the integration of Hire into the wider Travis Perkins branch, enhancing the knowledge and understanding of the services available to our Branch colleagues. This includes providing training and coaching where needed, in close collaboration with the Travis Perkins Branch Manager.

What’s in It for You?

You’ll be part of the UK’s biggest builders’ merchant with endless opportunities to grow and develop! You’ll be part of a supportive, friendly team where your skills matter... With over 500 branches across the Travis Perkins business, there’s always room to learn, progress, and make a real impact. Plus, we offer great benefits and career development—come be a part of something big!

We offer:

• Attractive annual salary
• Performance-based bonus that rewards your hard work
• Save-as-you-earn & Buy-as-you-earn schemes for smart financial growth
• Generous contributory pension scheme to secure your future
• Exclusive colleague discounts across a variety of Group businesses, including 20% off at Toolstation
• Wellbeing support to keep you feeling your best
• MyBenefits discounts at top retailers, restaurants, and more!

Working hours

Monday-Friday, 7:30 am to 5:00 pm, and you’ll only work 2 Saturdays every 4 weeks (Saturdays are 8:00 am to 12:00 pm).

What you’ll be responsible for:

• Crushing Sales Goals: Develop a winning sales action plan and drive results beyond the targets. Proactive is your middle name.
• Coaching & Training: Work with the Branch Manager to level up the team on everything tool hire. Share your knowledge, get everyone on point.
• Keeping Things Running: Make sure all tools and equipment are in tip-top shape, safe, and ready for action. Safety first, always.
• Stock Control: Balance stock levels to meet demand- ensuring the right gear’s available without ever letting it gather dust.
• Leading the Team: Oversee the day-to-day of your Hire team. Train, supervise, and motivate for top-notch performance.
• Top Service: Be the go-to for customer queries. Offer smart solutions and upsell like a pro to boost sales.
• Communication: Keep the team and branch in the loop with daily toolbox talks and quick, effective communication.

Who you are

• Experience: If you’ve worked in tool hire, plant hire, or a leadership role before, great! But if you’ve got sales or customer service experience, we’re still keen.
• Leadership Vibes: You know how to lead a team, inspire, and keep things moving.
• Safety Focused: You’ll make sure everything’s safe and sound—whether it’s equipment or the work environment.
• Proactive: You thrive in a fast-paced environment and always find a way to improve things.

We’re proud to be an equal opportunities employer and are committed to building a diverse team. No matter your background, we believe in giving everyone the opportunity to succeed.

If you're offered the role, it will be a conditional offer, subject to a few background checks. These include a criminal record check (basic DBS), adverse financial check, media search & occupational history review. We do this to ensure we’re keeping both our business and customers safe, and we appreciate your understanding.

#TPM