Hire Desk Coordinator

Eaton Syalon Ltd; Derby; On-site; GBP 30,000 - 33,000; Full time

Job summary

Eaton Syalon Ltd is recruiting a Hire Desk Coordinator in Derby for a full-time, office-based role. You will manage hire requests, schedule equipment and transport, and act as the main contact for customers to keep drivers and assets moving efficiently.

The ideal candidate has prior Hire Controller experience or a plant/tool background, can handle multiple live orders in a fast-paced environment, and demonstrates strong communication and customer service skills.

Qualifications

• Experience as Hire Controller or in a plant/tool hire background.
• Strong communication and customer service skills are essential.
• Ability to manage multiple live orders in a fast-moving environment.
• Proactive, team-focused attitude and willingness to drive operations.

Responsibilities

• Coordinating hire requests from enquiry through to completion.
• Scheduling equipment, transport and availability.
• Acting as a key contact for customers, resolving queries and changes.
• Liaising with drivers, depots and internal teams.
• Maintaining accurate system information and documentation.
• Supporting the smooth day-to-day running of the operation.

Skills

Hire desk experience

Strong communication

Customer service

Proactive, team-focused

Job description

Hire Desk Coordinator

Derby

Full Time | Office Based

£30,000 - £33,000

Eaton Syalon are delighted to be partnering with a growing and well respected hire business to recruit an experienced Hire Controller.

You must be able to drive to be considered for the role.

It is essential that you have previous experience within a hire controller role or come from a plant/tool background.

This is a busy, hands on position at the centre of operations, perfect for someone who understands the pace of the hire industry and enjoys keeping customers, drivers and equipment moving efficiently.

If you like being the person who makes things happen, thrives on organisation and takes pride in delivering great service, this could be a brilliant fit.

The role will involve:

• Coordinating hire requests from enquiry through to completion
• Scheduling equipment, transport and availability
• Acting as a key contact for customers, resolving queries and changes
• Liaising with drivers, depots and internal teams
• Maintaining accurate system information and documentation
• Supporting the smooth day-to-day running of the operation

What\'s essential:

• Previous experience in a Hire Controller role
• Background within plant or tool hire
• Ability to manage multiple live orders in a fast-moving environment
• Strong communication and customer service skills
• A proactive, team-focused attitude

Working Hours: Monday - Thursday 7.30 AM - 4.00 PM (Early Finish on a Friday)

For more information or a confidential conversation, please contact the Professional Services team at Eaton Syalon