Hire Controller

Hi Vis Hire Ltd.; Tees Valley; In loco; GBP 28.000 - 38.000; Tempo pieno

Vantaggi offerti da questo lavoro

Enhanced pension scheme

25 days holiday plus bank holidays

Buy & Sell Holiday Scheme

Health Cash Plan

Life Assurance

Employee Assistance Programme

Cycle to Work and Technology Schemes

Ongoing training and career progress

Descrizione del lavoro

Hi Vis Hire Ltd. in Stockton-on-Tees is seeking a proactive Hire Controller to own the hire lifecycle from enquiry through to off-hire. You will coordinate deliveries, collections and customer requirements, maximise fleet utilisation and ensure first-class service for every client.

The role demands strong organisational and communication skills, a customer-first mindset and commercial awareness to grow hire revenue and key accounts within a growing modular and site accommodation business.

Competenze

• Previous experience in a hire, plant, tool hire, modular, construction, accommodation, or related industry.
• Strong organisational and administrative skills.
• Excellent communication and relationship-building abilities.
• A proactive, customer-first attitude.
• Ability to prioritise and manage multiple tasks effectively.
• Commercial awareness and a drive to contribute to business growth.
• A positive approach with a natural problem-solving mindset.

Mansioni

• Managing the full hire lifecycle from enquiry to off-hire.
• Coordinating deliveries, collections, and customer requirements.
• Maximising fleet utilisation and product availability.
• Building strong relationships with new and existing customers.
• Providing exceptional customer service and resolving queries quickly.
• Working closely with operations and support teams to ensure seamless service delivery.
• Maintaining accurate hire records, contracts, and invoicing.
• Identifying opportunities to increase hire revenue and grow customer accounts.

Descrizione del lavoro

Stockton-on-Tees, United Kingdom | Posted on 23/10/2026

Hire Controller - Modular - Stockton on Tees

Ready to take ownership of a busy hire desk and play a key role in a growing business?

We're recruiting for a Hire Controller to join a successful company operating within the modular buildings and site accommodation sector. This is a fantastic opportunity for someone who thrives in a fast-paced environment, enjoys building customer relationships, and takes pride in delivering an outstanding service.

The Role

As Hire Controller, you'll be at the heart of the operation, managing the hire process from enquiry through to off-hire. You'll work closely with customers, suppliers, and internal teams to ensure projects run smoothly, equipment is available when needed, and customers receive a first-class experience every time.

What You'll Be Doing

• Managing the full hire lifecycle from enquiry to off-hire
• Coordinating deliveries, collections, and customer requirements
• Maximising fleet utilisation and product availability
• Building strong relationships with new and existing customers
• Providing exceptional customer service and resolving queries quickly
• Working closely with operations and support teams to ensure seamless service delivery
• Maintaining accurate hire records, contracts, and invoicing
• Identifying opportunities to increase hire revenue and grow customer accounts

What We're Looking For

• Previous experience in a hire, plant, tool hire, modular, construction, accommodation, or related industry
• Strong organisational and administrative skills
• Excellent communication and relationship-building abilities
• A proactive, customer-first attitude
• Ability to prioritise and manage multiple tasks effectively
• Commercial awareness and a drive to contribute to business growth
• A positive approach with a natural problem-solving mindset

What's In It For You?

Competitive salary

Enhanced pension scheme

25 days holiday plus bank holidays, increasing with service

Buy & Sell Holiday Scheme

Health Cash Plan and Life Assurance (following probation)

Employee Assistance Programme

Cycle to Work and Technology Schemes

Ongoing training and genuine career progression opportunities

Interested?

If you're looking for a role where you can make an impact, build long-term customer relationships, and develop your career within a growing business, we'd love to hear from you.