Hire Controller

Speedy Hire; Exeter; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading company in tool and equipment hire is seeking a Hire Controller based in Exeter. This role is vital for managing operations and customer service, ensuring every hire process runs smoothly from order to delivery. Suitable candidates will demonstrate strong organizational and communication skills, alongside experience in similar operational roles. With a commitment to employee development and flexibility, Speedy Hire offers numerous benefits including 26 days holiday, discounts, and career progression opportunities.

Benefits

26 days holiday plus bank holidays

Life assurance

Pension scheme

Canteen facilities

95% discount across the Speedy brand

Training, development, and career progression opportunities

Voluntary Health Cash Plan

Discounts through My Staff Shop

Green Commute Initiative

Employee Assistance Program (EAP)

Qualifications

• Strong organisational skills are essential.
• Excellent verbal & written communication skills required.
• Experience in hire industry or similar roles is needed.

Responsibilities

• Manage the entire hire process from order to delivery and collection.
• Collaborate with stock teams, drivers, and engineers to ensure timely service.
• Build relationships to meet customer needs and ensure satisfaction.

Skills

Strong organisational skills

Excellent verbal & written communication skills

Adaptability

Commitment to learning and development

Driving license

Education

Experience in hire industry or similar sales/operational roles

Job description

Speedy is the UK’s leading hire provider, offering the widest range of tools, specialist hire equipment, plant, and support services – everything for every job!

Job Title - Hire Controller

Location - Exeter

Working Hours - Monday to Friday, 07:30 - 17:00 (42 hours per week)

Based in the depot, the Hire Controller plays a vital role in operations, sales, and customer service. Building relationships is key, as the Hire Controller manages the entire hire process from order to delivery and collection, coordinating with all depot departments to meet customer needs and ensure satisfaction.

On a daily basis, you will work desk-based, collaborating with other departments, including stock teams, drivers, and engineers, to ensure equipment availability and timely service.

To succeed in this role, you will need:

• Strong organisational skills
• Excellent verbal & written communication skills
• Adaptability
• Commitment to learning and development
• Driving license
• Experience in hire industry or similar sales/operational roles
• Ability to support your team in delivering our ESG Strategy – Decade to Deliver

What We Offer

• 26 days holiday plus bank holidays
• Life assurance
• Pension scheme
• Canteen facilities
• 95% discount across the Speedy brand
• Training, development, and career progression opportunities
• Voluntary Health Cash Plan
• Discounts through My Staff Shop
• Green Commute Initiative: cycling work scheme
• PAM – Employee Assistance Program (EAP) for confidential support

Speedy is committed to work-life balance, supporting flexible and hybrid working arrangements, including flexible start/end times, shorter days, term-time hours, and job sharing.

We offer a Career Line of Sight, providing clear routes for progression within the Speedy Group.

Please note, we may close applications early if we receive a high volume of responses. We recommend applying promptly.

Some roles may require DBS, Credit, or Security Clearance checks.

Speedy is an equal opportunity employer, embracing diversity and fostering an inclusive environment. All applicants must have proof of right to work in the UK.

For our ESG policies, visit: https://www.speedyservices.com/esg/governance