Hire Co-ordinator

Interaction Recruitment; Northampton; On-site; GBP 24,000 - 28,000; Full time

Job summary

A leading company in Northampton is seeking a Hire Co-ordinator to manage customer interactions effectively. The role requires office-based customer service experience, excellent communication skills, and the ability to handle multiple tasks in a fast-paced environment. This fixed-term contract offers the opportunity to grow in a dynamic team until Christmas 2025, with a potential extension.

Qualifications

• Office-based customer service experience required.
• Ability to multi-task in a busy environment.
• Comfortable with telephone enquiries.

Responsibilities

• Dealing with telephone enquiries from customers.
• Obtain information to address equipment issues.
• Source and re-hire equipment while ensuring quality.
• Produce weekly plant movement reports for customers.

Skills

Customer Service

Communication

Organization

Attention to Detail

Job description

Job Title: Hire Co-ordinator
Location: Northampton
Hours: Monday to Friday, 8 hours per day, flexible from (Apply online only)
Pay: £13 per hour

Our well-established client is looking for a Hire Co-ordinators to work on one of their biggest accounts.

The ideal candidates will have office-based Customer Service experience as well as being very articulate, with a good eye for detail and good communication and organisation skills.

The primary function for these roles is to ensure all business between the client and their major customers is carried out in an efficient and timely manner.

The role will include, but not be limited to:-

Dealing with all telephone enquiries from customers
Obtaining detailed information from customers requesting equipment or reporting breakdowns
Source and re-hire equipment ensuring both best price and quality
Liaise with depots to ensure that plant is available
Prevent invoice queries arising by ensuring contracts are raised accurately
Use Smart Office to locate plant and check correct rates are being used
Reporting errors on rates to Major Account Managers
Produce weekly reports for customers showing all plant movements
Attending occasional meetings with Major Account Managers

It is essential that you are comfortable working within a busy environment and able to multi-task, as well as being able to commit to working in the office for the 5 days as, due to the nature of the role, hybrid working is not an option.

The role will be an a fixed term contract until Christmas 2025, with the potential to roll into 2026.

Please apply with your CV, outlining any relevant experience, or call Vicky on (phone number removed) to discuss further

INDKTT

Job Info

Job Title:

Company:

Interaction Recruitment

Location:

Northampton, Northamptonshire

Posted:

Closes:

Jul 10th 2025

Sector:

Administration

Contract:

Temporary

Hours:

Full Time

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