Hire and Sales Coordinator

GAP Group Limited; Lancashire; On-site; GBP 21,000 - 29,000; Full time

Job summary

GAP Group Limited in Lancashire is seeking a proactive Hire & Sales Coordinator for our Plant & Tool division. You will be the first point of contact for customers, handling hire requests, coordinating logistics, and driving customer satisfaction.

In this fast-paced depot environment, you’ll build relationships, solve problems, and support sales through efficient coordination with drivers and fitters to ensure timely deliveries and smooth operations.

Qualifications

• Experience in hire desk administration or similar customer service role.
• Strong communication and problem-solving skills.
• Ability to coordinate with drivers, fitters and suppliers.

Responsibilities

• Manage incoming and outgoing hires across plant and tool equipment.
• Process hire desk administration and handle queries quickly and accurately.
• Ensure stock levels meet demand and identify sales opportunities.
• Coordinate with drivers and fitters for timely deliveries and collections.
• Resolve customer and supplier issues with professionalism.

Skills

Customer service

Sales coordination

Logistics coordination

Problem solving

Job description

Are you ready to bring your energy, drive, and customer-first mindset to a fast-paced, high-impact role? We're looking for an enthusiastic Hire & Sales Coordinator to join our dynamic Plant & Tool division. If you thrive on building relationships, love solving problems, and enjoy the buzz of a busy depot environment, this is your opportunity to shine. As the first point of contact for our customers, you'll play a vital role in delivering exceptional service and driving our success. From managing hire requests to coordinating logistics and resolving queries, you'll be the go-to expert who keeps everything running smoothly. It's a challenging, rewarding role that offers real career progression in a business that's growing fast. If you're passionate about customer service, thrive under pressure, and want to be part of a supportive, ambitious team, then this could be the opportunity you've been waiting for.

What You'll Be Doing

• Managing incoming and outgoing hires per day across a wide range of plant and tool equipment
• Processing hire desk administration and handling customer and supplier queries with speed and accuracy
• Ensuring stock levels meet demand and identifying opportunities to maximise sales
• Coordinating with drivers and fitters to ensure timely deliveries and collections
• Resolving customer complaints and supplier issues with professionalism and efficiency

About the role

The Role

Are you ready to bring your energy, drive, and customer-first mindset to a fast-paced, high-impact role? We're looking for an enthusiastic Hire & Sales Coordinator to join our dynamic Plant & Tool division. If you thrive on building relationships, love solving problems, and enjoy the buzz of a busy depot environment, this is your opportunity to shine. As the first point of contact for our customers, you'll play a vital role in delivering exceptional service and driving our success. From managing