Highways Technical Officer - Career Grade

Central Bedfordshire Council; England; Hybride; GBP 32 000 - 42 000; Plein temps

Résumé du poste

Central Bedfordshire Council seeks a Technical Officer Career Grade to support the Highways Finance team in administering agreements (Section 278/38) and managing EV charging schemes. The role emphasizes accurate financial records, customer service and collaborative delivery of highways services.

You will handle invoicing, debt management and provide flexible support. A full driving licence and access to a car are essential, with training provided for the right candidate.

Qualifications

• GCSE English and Maths at Grade 4 (C) or above.
• Excellent communication and organisational skills.
• Experience delivering high-quality customer service in a busy office, public-facing, or telephone environment.
• Confident using Microsoft Office applications, particularly Word and Excel.

Responsabilités

• Administering the Highways Agreement service, including Section 278 and Section 38 processes.
• Managing technical administration of Vehicle Crossover (VXO) and EV charging schemes.
• Monitoring income, raising invoices and purchase orders, and managing outstanding debts.
• Providing flexible support to the Highways team.

Connaissances

Customer service

Communication

Organisational skills

Attention to detail

Formation

GCSE English & Maths (Grade 4/C or above)

Outils

Microsoft Word

Microsoft Excel

Description du poste

Hours: 37 hours per week

Location: You will be expected to attend a CBC office location as often as needed to carry out your role, which will be no less than once per month.

Contract Type: Hybrid - Permanent

Closing Date: 8th November 2026

About the role

An exciting opportunity has arisen for a Technical Officer Career Grade to join our Highways Finance team. This varied and rewarding role is ideal for someone who enjoys combining technical administration with excellent customer service and wants to play an important part in supporting the delivery of highways services across Central Bedfordshire.

As a career graded Technical Officer, you will be responsible for the day to day administration of Highways Agreements, including Section 278 and Section 38 agreements, as well as managing the Vehicle Crossover (VXO) and Electric Vehicle (EV) Charging schemes. You will work closely with colleagues, developers, contractors and residents to ensure applications are processed efficiently, financial records are maintained accurately, and services are delivered to a high standard.

Your key responsibilities will include:

• Administering the Highways Agreement service, including the technical processes associated with Section 278 and Section 38 agreements.
• Managing the technical administration of the Vehicle Crossover (VXO) and Electric Vehicle (EV) Charging schemes.
• Monitoring income, raise invoices and purchase orders, and proactively manage outstanding debts.
• Providing flexible support to the Highways team.

You will have GCSEs in English and Mathematics at Grade 4 (Grade C) or above, together with excellent communication and organisational skills. You will be confident using Microsoft Office applications, particularly Word and Excel, and will have a keen eye for detail and accuracy. Experience of delivering high-quality customer service in a busy office, public-facing, or telephone-based environment.

Finance experience would be an advantage, but it is not essential. We are looking for someone who is keen to learn, enjoys working collaboratively and takes pride in delivering a high-quality service. We are committed to developing our people, and full training will be provided for the right candidate.

A full driving licence and access to a car is essential for this role.