Highways Inspector

WMJobs; Telford; On-site; GBP 28,000 - 38,000; Full time

Benefits offered by this job

Competitive salaries

Generous leave package

Flexible working

Local Government Pension Scheme

Staff discounts & salary sacrifice

Free parking

Hybrid working model

Job summary

Telford & Wrekin Council is seeking a Highways Inspector to join the Highways Maintenance Team. The role involves routine and reactive inspections, defect identification and action planning to keep the borough’s highway network safe and well maintained.

You will use digital inspection systems, liaise with contractors and the public, and support statutory duties. A full UK driving licence is required, with opportunities for training and development.

Qualifications

• Experience in highways inspections or related technical environment.
• Knowledge of highway assets, defects and maintenance practices.
• Good communication and customer service skills.
• Ability to make sound decisions and work independently.
• Strong IT and organisational skills.

Responsibilities

• Carry out scheduled safety inspections of highway assets per policy.
• Undertake reactive inspections from customer reports.
• Identify defects and determine remedial actions.
• Monitor completed works to ensure standards.
• Support statutory duties under Highway Act 1980 and related acts.
• Liaise with contractors, utilities and the public.
• Use digital systems to record findings and manage workload.
• Contribute to safe and efficient highway network with minimal disruption.

Skills

Highways maintenance

Highways inspection

Customer service

Independent decision making

Organisational skills

IT skills

Education

Highways inspection qualifications

NRSWA qualifications

Asset management qualification

Tools

Asset management software

Digital inspection systems

Job description

Telford & Wrekin Council,

Join Our Team as a Highways Inspector

Telford & Wrekin Council is committed to protecting, caring for and investing in our borough. We are proud of the services we deliver and the role we play in maintaining a safe, reliable and resilient highway network for residents, businesses and visitors.

An exciting opportunity has arisen to join the Council's Highways Maintenance Team as a Highways Inspector within the Highways, Engineering & Project Delivery Service.

This is a key frontline role where you will help ensure that one of the Midlands' largest local highway networks remains safe, functional and well maintained. Working as part of a dedicated and professional team, you will undertake routine and reactive highway inspections, identify defects, investigate customer enquiries and support the delivery of maintenance and improvement programmes across the borough.

About The Service

The Highways, Engineering & Project Delivery Service is responsible for the planning, design, delivery and maintenance of the borough's highway infrastructure, supporting safe and sustainable travel while ensuring compliance with statutory duties.

The Council manages an extensive highway asset portfolio including:

• Over 626 miles of carriageway
• Over 743 miles of footways
• 132 miles of cycleways
• Approximately 25,000 streetlights
• 120 roundabouts
• Around 18,000 traffic signs
• Approximately 36,000 highway gullies

These assets are vital to everyday life across the borough and require effective inspection, maintenance and asset management to keep communities connected.

About The Role

As a Highways Inspector, you will:

• Carry out scheduled safety inspections of highway assets in accordance with the Council's Highway Safety Inspection Policy.
• Undertake reactive inspections in response to customer reports and enquiries.
• Identify highway defects and determine appropriate remedial actions.
• Monitor completed works and ensure repairs meet required standards.
• Support the Council in fulfilling its statutory duties under the Highways Act 1980, Traffic Management Act 2004 and New Roads and Street Works Act (NRSWA).
• Liaise with contractors, utility companies, members of the public and elected members.
• Use digital inspection and asset management systems to record findings and manage workloads.
• Contribute to the delivery of a safe and efficient highway network while minimising disruption to road users.

What We're Looking For

The successful candidate will demonstrate:

• Experience of highways maintenance, inspections or a related technical environment.
• Knowledge of highway assets, defects and maintenance practices.
• Good communication and customer service skills.
• The ability to make sound decisions and work independently.
• Strong organisational and IT skills.
• A full UK driving licence.
• Qualifications relating to highways inspection, NRSWA, highway maintenance or asset management would be advantageous, although training and development opportunities will be available for the right candidate.

We believe great services start with great people - and that means building a workforce that reflects our community. At Telford & Wrekin Council, everyone belongs, and every voice matters.

What we offer

• We offer competitive salaries and a fantastic leave package - starting at 24 days, rising to 32 days with service, plus 8 bank holidays and an extra concessionary day to enjoy.
• Flexible working & career progression
• Local Government Pension Scheme
• Staff discounts & salary sacrifice perks
• Free parking & confidential wellbeing support
• Hybrid working model - whether you're in the office or working from home, we support a balance that fits your personal and family commitments.

We do not hold a sponsorship licence for visas.

Attached documents

Highways Inspector JD & Person Spec