Higher Education Programme & Quality Officer (Flexible)

Queen Mary University of London; Greater London; On-site; GBP 41,000 - 48,000; Full time

Benefits offered by this job

Competitive salary

Pension scheme

Leave entitlement (30 days)

Season ticket loan

Professional development

Flexible working

Inclusive policies

Campus facilities

Job summary

Queen Mary University of London is seeking a Programme and Quality Officer to provide high-quality administrative support across key stages of the student lifecycle. You will assist in delivering taught programmes, assessment and examination processes, and quality assurance activities within the Faculty of Humanities and Social Sciences.

You will manage student and programme records, support module registration and timetabling, coordinate assessment boards, and respond to student enquiries while

Qualifications

• Degree level or equivalent experience.
• Experience in programme administration in a higher education environment.
• Strong organisational, analytical and problem-solving skills.

Responsibilities

• Provide high-quality administrative support across key stages of the student lifecycle.
• Support delivery of taught programmes, assessment and examination processes, and quality assurance activities.
• Maintain accurate student and programme records.
• Support module registration and timetabling activities.
• Coordinate assessment and examination administration; service committees and examination boards.
• Manage student enquiries and contribute to continuous improvement of processes.

Skills

Organisational skills

Analytical skills

Problem-solving skills

Interpersonal skills

Communication skills

Education

Bachelor's degree or equivalent experience

Tools

Microsoft Office

Student records systems

Job description

Queen Mary University of London is seeking a Programme and Quality Officer to provide high-quality administrative support across key stages of the student lifecycle. You will assist in delivering taught programmes, assessment and examination processes, and quality assurance activities within the Faculty of Humanities and Social Sciences.

You will manage student and programme records, support module registration and timetabling, coordinate assessment boards, and respond to student enquiries while