Higher Apprentice

Oldham; Oldham; On-site; GBP 19,000 - 24,000; Full time

Benefits offered by this job

25 days annual leave

LGPS pension scheme

Cycle to Work

Job summary

Oldham is offering a Higher Apprentice position within Get Oldham Working. You will gain hands-on experience while pursuing qualifications, providing administrative and project support to help residents access employment and training opportunities.

You will work with colleagues and partners to deliver programmes, manage data, and respond to customer enquiries in a busy, supportive service environment.

Qualifications

• Provide administrative support to the Get Oldham Working team with accurate record-keeping.
• Support employment, skills and apprenticeship programmes and events.
• Respond to customer enquiries and act as first point of contact.
• Assist with data entry and maintaining databases and systems.

Responsibilities

• Provide administrative support to the Get Oldham Working team, ensuring records and information are maintained accurately.
• Support the delivery of employment, skills and apprenticeship programmes and events.
• Respond to customer enquiries and provide a professional and welcoming first point of contact.
• Assist with data entry, monitoring information and maintaining databases and systems.
• Work collaboratively with colleagues and partners to support service delivery and continuous improvement.

Skills

Administrative support

Customer service

Data entry

Microsoft Office

Tools

Microsoft Office

Job description

Get Oldham Working

Higher Apprentice x 2

Ref: 001801

Contract: Fixed Term - 2 years

Salary: £19,116 - £24,086 per annum (Apprentice Pay - dependent on age)

Hours: 36.66 per week - office based flexible working

Location: FCHO, Get Oldham Working 22 Union Street, Oldham or Spindles level 8 Oldham

Closing Date: Tuesday 29 October 2026

Interview Date: TBC.

Role Overview

Are you looking to start your career while gaining valuable qualifications and hands‑on experience? Join Get Oldham Working as a Higher Apprentice and become part of a team dedicated to helping Oldham residents access employment, training and skills opportunities.

This is an exciting opportunity to earn while you learn, developing your knowledge, skills and experience within a busy and supportive employment and skills service. You will work alongside experienced colleagues, providing administrative and project support, engaging with customers and partners, and contributing to the delivery of programmes that make a real difference in our communities.

If you are enthusiastic, willing to learn and ready to develop your career, we'd love to hear from you.

Key Responsibilities

• Provide administrative support to the Get Oldham Working team, ensuring records and information are maintained accurately.


• Support the delivery of employment, skills and apprenticeship programmes and events.


• Respond to customer enquiries and provide a professional and welcoming first point of contact.


• Assist with data entry, monitoring information and maintaining databases and systems.


• Work collaboratively with colleagues and partners to support service delivery and continuous improvement.

Key Requirements

To succeed in this role, you will be able to:

• Demonstrate strong communication and interpersonal skills and a commitment to delivering excellent customer service.


• Organise and prioritise your workload effectively while meeting deadlines.


• Use Microsoft Office applications confidently and accurately, with a willingness to learn new systems and processes.

This apprenticeship offers an excellent opportunity to gain a recognised qualification, develop professional skills and build a rewarding career while making a positive difference to the lives of Oldham residents.

About Us

We want Oldham to have vibrant, safe neighbourhoods where people are proud to live with opportunities for healthier, more fulfilled lives; and a sustainable, thriving economy. As we look to the future, the challenges may be significant, but so are the opportunities. We’ve identified three missions with our residents and partners, focusing on what will deliver the biggest impact:

A Great Place to Live, Healthier, Happier Lives, and Green and Growing.

We’re looking for candidates who will support us to achieve our ambitions and we encourage you to download our Corporate Plan: Ready for the Future and our Oldham Plan for further information.

Our Values and Behaviours

By driving innovation, investing in our people, and championing our communities, we will ensure that Oldham continues to be a place where everyone can live their best life. To support this, we have three core values which define who we are and how we operate. These are ‘Proud, Ambitious, and Together’, and they shape our culture, inform our decisions, and inspire us to deliver on our commitments to the people of Oldham.

We have translated these values into five behaviours which guide our actions and are the standards we hold ourselves to, day in and day out:

• Work with a resident focus


• Support local leaders


• Committed to the borough


• Delivery high performance


• Take ownership and drive change

You can find out more about our values and behaviours on our greater.jobs Oldham page.

Our Benefits Package

At Oldham Council we offer a great benefits package for our employees, which includes the following:

• 25 days annual leave which increases after 5 and 10-years’ service


• The option to purchase additional annual leave.


• An attractive LGPS benefit pension scheme with the option to make shared cost additional voluntary contributions.


• Discounted gym membership with Oldham Active.


• Staff discount scheme for shopping, entertainment, eating-out, eating-in, travel, motoring and more.


• Salary sacrifice scheme for home and electronics and Cycle to Work.


• Wellbeing support, including a Mental Health First Aider network and an Employment Assistance Programme that provides 24 hours access to advice and support.


• Staff recognition and celebration events.


• Peer support groups

Inclusive Recruitment

We work closely with employees to help them work at their best, including making adjustments such as flexible working, describing available working patterns, providing equipment or making changes to the workplace.

We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and therefore expect all staff and volunteers to share this commitment.

If you have lived or worked abroad for 3 months or more in the last 5 years or 12 months or more (whether continuously or in total) in the last 10 years whilst aged 18 or over, please refer to the link below for details for how to obtain your Certificates of Good Character. https://www.gov.uk/government/publications/criminal-records-checks-for-overseas-applicants

Unfortunately, at this time we are not able to offer sponsorship.

If you have completed the GM Elevate (Leadership Development) Programme please indicate this within the ‘About You’ or ‘Supporting Statement’ section of your application.

If you’re an applicant with disabilities and have previously been in or currently in care, a carer, someone who has served in the Armed Forces, or you’ve participated in the GM Elevate Programme, and you meet the essential criteria of the role, you are guaranteed to reach the first stage of assessment under our Guaranteed Assessment Scheme.

Data and Privacy

For details of how we use your data please see our Privacy Notice

Important Information

Please note that should a vacancy that has been released for internal or external recruitment be deemed suitable for a current employee at risk of redundancy, it can be pulled back at any point, up to the post being formally offered to a candidate who is not at risk of redundancy.

Right to Work in the UK from 1st July 2021.doc

Supporting Documents

Job Description & Person Specification

Right To Work