HGV Workshop Controller

TipTopJob; Royston; On-site; GBP 40,000 - 50,000; Full time

Benefits offered by this job

Annual leave 20–25 days

Franchise training

Pension with 3% employer contribution

Sick pay

Flexible working

Onsite parking

Social events

Job summary

Foulgers DAF in Royston is seeking an experienced HGV Workshop Controller to manage day-to-day workshop operations, driving productivity, quality repairs and customer satisfaction, coordinating technicians and safeguarding health and safety.

This permanent full-time position offers 40 hours per week (Mon-Fri 9am–6pm) with every other Saturday 7am–12pm. Salary ranges from £40,000 to £50,000 per year.

Qualifications

• Experience as a Workshop Controller or Supervisor (commercial or automotive).
• Strong organisational skills.
• Excellent communication and customer service abilities.
• Ability to work under pressure in a fast-paced environment.
• Good IT skills and familiarity with workshop management systems.
• Full UK driving licence.

Responsibilities

• Plan, control, and coordinate workshop activity to ensure maximum productivity.
• Allocate work to HGV technicians based on skills and availability.
• Monitor job progress and ensure deadlines and quality standards are met.
• Liaise with Service Advisors to provide accurate updates to customers.
• Ensure health and safety and manufacturer standards are always adhered to.
• Support and motivate the workshop team, addressing issues proactively.
• Contribute to achieving site KPIs.

Skills

Workshop Controller

Supervisor

Organisational skills

Communication

Customer service

IT skills

UK driving licence

Tools

Workshop management systems

Job description

Location: Royston

Salary : A GBP 40,000 : A GBP 50,000 per annum

Vacancy: Permanent, Full Time (40hours per week)

Foulgers DAF is seeking an experienced and highly organised HGV Workshop Controller to join our team in Royston. This is a key position responsible for the day:to:day control of workshop operations, ensuring efficiency, productivity, and outstanding customer service.

Working closely with the Service Manager, technicians, and service advisors, you will play a vital role in delivering quality repairs and maintenance while maximising workshop performance.

Other duties may be required of the post holder in addition to those listed above and below, to ensure that the requirements of the business are met at all times.

Working Hours: Monday to Friday, 9am to 6pm, (40 hours per week), 60 minutes lunch (unpaid), every other Saturday 7am:12pm.

Key Responsibilities

• Plan, control, and coordinate workshop activity to ensure maximum productivity.
• Allocate work to HGV technicians based on skills and availability.
• Monitor job progress and ensure deadlines and quality standards are met.
• Liaise with Service Advisors to provide accurate updates to customers.
• Ensure health and safety and manufacturer standards are always adhered to.
• Support and motivate the workshop team, addressing issues proactively.
• Contribute to achieving site KPIs.

Ideally, We Are Looking For

• Previous experience as a Workshop Controller or Supervisor (commercial or automotive).
• Strong organisational skills.
• Excellent communication and customer service abilities.
• Ability to work under pressure in a fast:paced environment.
• Good IT skills and familiarity with workshop management systems.
• A full UK driving licence.

Benefits

• 20 days annual leave, increasing to 25 days (0.5 days gained per calendar year worked).
• DAF Franchise and other training available
• Company pension with a 3 employer contribution.
• Company sick pay scheme.
• Flexible working arrangements where applicable.
• Onsite parking and complimentary refreshments.
• Social events throughout the year.