HGV Sales Executive

JAM Recruitment Ltd; Hanley; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Uncapped commission

Company pension

On-site parking

Job summary

Pertemps Stoke on Trent is seeking an HGV Sales Executive to join a leading commercial vehicle business in Stoke-on-Trent. This full-time role offers a salary of £30,000 per annum with uncapped commission up to £60,000+.

You will manage customer relationships from enquiry to after-sales, both on-site and remotely, building lasting partnerships. We welcome experienced sales professionals with strong HGV knowledge and a proactive, customer-focused mindset.

Qualifications

• Previous sales experience, ideally within HGV.
• Strong knowledge and experience of HGV/commercial vehicles.
• Excellent communication and customer service skills.

Responsibilities

• Demonstrate and showcase commercial vehicles to prospective customers.
• Welcome and assist customers visiting the site.
• Communicate effectively with customers via telephone, email, WhatsApp, and face-to-face meetings.

Skills

Sales experience

HGV knowledge

Communication skills

Customer service

Job description

Pertemps Stoke on Trent is seeking an HGV Sales Executive to join a leading commercial vehicle business in Stoke-on-Trent. This full-time position offers a salary of £30,000 per annum. You will manage customer relationships, guiding enquiries through to after-sales support. The role suits a sales professional with commercial vehicle expertise, keen to develop a career in exports and logistics. Responsibilities include handling enquiries, preparing vehicle specifications, and maintaining client accounts. Comprehensive training and ongoing support are provided, with clear routes for progression. Your communication skills and industry knowledge will be essential for building lasting partnerships. This contract offers stability and the chance to grow within a specialist sector.

About Us

A leading business within the commercial vehicle sector, are seeking an enthusiastic and driven HGV Sales Executive to join their team in Stoke-on-Trent, priding themselves on delivering exceptional customer service, operational efficiency, and industry expertise. This is an excellent opportunity for an experienced sales professional with a strong background in commercial vehicles who is looking to build a long‑term career in exports, logistics, and vehicle sales. In return, we offer comprehensive training, ongoing support, and genuine opportunities for career development.

The Role

As an HGV Sales Executive, you will play a key role in managing customer relationships and supporting the sales process from initial enquiry through to after‑sales care. You will be the face of the business, providing a professional and responsive service to customers both on‑site and remotely.

Why Join them?

Join a growing business where your knowledge, initiative, and sales ability will be recognised and rewarded. We offer a supportive environment, ongoing development opportunities, and the chance to build a successful long‑term career within the commercial vehicle industry.

Key Responsibilities

• Demonstrate and showcase commercial vehicles to prospective customers.
• Welcome and assist customers visiting the site.
• Communicate effectively with customers via telephone, email, WhatsApp, and face‑to‑face meetings.
• Follow up sales enquiries to maximise conversion opportunities.
• Provide exceptional after‑sales support to maintain customer satisfaction.
• Coordinate with the in‑house valeting team to ensure vehicles are prepared and presented to a high standard.
• Create tailored WhatsApp video presentations to meet individual customer requirements.
• Support the sales team with general enquiries and day‑to‑day sales activities.

About You

We are looking for a motivated, adaptable, and customer‑focused individual who thrives in a fast‑paced environment. The successful candidate will be hands‑on, highly organised, and able to manage multiple priorities effectively.

Essential Requirements

• Previous sales experience, ideally within HGV.
• Valid HGV driving licence.
• Strong knowledge and experience of HGV/commercial vehicles.
• Ability to work efficiently in a busy environment and manage multiple tasks simultaneously.
• Confidence in handling a high volume of customer enquiries, including 100+ WhatsApp enquiries per day.
• Proactive and hands‑on approach to work.
• Excellent communication and customer service skills.

Desirable

• Basic mechanical knowledge of commercial vehicles.

Working Environment

This is primarily an office‑based role; however, it will also involve working across a 15‑acre vehicle yard, including vehicle access, inspections, and demonstrations.

Hours Monday to Friday: 8:00am to 5:30pm Weekend rota required for responding to customer enquiries

Salary & Benefits

• Basic salary: £30,000 per annum
• Uncapped commission structure with realistic earnings up to £60,000+
• Company pension
• On‑site parking