HGV Recovery Driver – Independent, Calm Roadside Support

Automobile Association Developments Ltd.; Worcester; Hybrid; GBP 35,000 - 41,000; Full time

Benefits offered by this job

23 days annual leave + holiday buying

Worksave pension up to 7%

Free AA breakdown membership

Family & friends discounts

Discounts on AA products

Car salary sacrifice scheme

Life assurance

Learning and development opportunities

Employee Assistance Programme

Job summary

The AA is recruiting an HGV Recovery Driver to support members in breakdowns, recover vehicles safely, and guide customers through stressful moments with calm confidence.

You’ll operate on a rolling roster: 18 days out of 28 with two full weekends off, 9h45 shifts (including 45-minute break) and occasional up to 12 hours as required. Eligibility requires living within 25 miles of WR4 9UE and holding a Category C (HGV Class 2) licence.

Qualifications

• Full Category C (HGV Class 2) licence is essential.
• Driver CPC and a digital tachograph card are required.
• Confidence using and adapting to new technology with provided tools.
• Flexibility to work evenings, weekends and Bank Holidays.

Responsibilities

• Delivering exceptional service by safely recovering vehicles and reassuring customers during breakdowns, helping them get back on the road quickly.
• Working independently across varied locations and conditions, while remaining a valued part of a supportive team.
• Solving problems on the spot, using your technical skills and calm approach to handle a wide range of roadside situations.
• Staying solution-focused and compliant with EU Regulations & WTD, representing The AA with professionalism and a drive to always “Push for Better.”

Skills

Driving skills

Customer service

Tech proficiency

Education

Category C license (HGV Class 2)

Category CE license (HGV Class 1) – training provided

Driver CPC

Digital tachograph card

Tools

Digital tachograph

Job description

The AA is recruiting an HGV Recovery Driver to support members in breakdowns, recover vehicles safely, and guide customers through stressful moments with calm confidence.

You’ll operate on a rolling roster: 18 days out of 28 with two full weekends off, 9h45 shifts (including 45-minute break) and occasional up to 12 hours as required. Eligibility requires living within 25 miles of WR4 9UE and holding a Category C (HGV Class 2) licence.