HGV Class C Driver

Direct Line Group Careers; Wakefield; On-site; GBP 24,000 - 34,000; Full time

Job summary

Join the Auto Services team as a Class C Driver, responsible for collecting and delivering vehicles for high-quality repairs. This permanent role requires a customer-focused attitude and skills in handling HGV class C vehicles. Benefit from an inclusive environment and excellent perks, including a generous pension plan and various employee discounts.

Benefits

9% employer contributed pension

50% off home, motor, and pet insurance

EV car scheme for leasing electric or hybrid cars

Generous holidays

Employee discounts and cashback

Qualifications

• Previous experience driving HGV class C vehicles.
• Current valid driving license and Class C LGV Licence.
• Experience in customer handling and recovery.

Responsibilities

• Collecting and delivering vehicles within deadlines.
• Completing forms for damage and processing transactions.
• Reporting any defects and ensuring safety compliance.

Skills

Customer Focused

Excellent Communication

Knowledge of Local Area

Education

Driver 'Certificate of Professional Competence' (CPC)

Job description

DLG is evolving. Across every facet of our business, our teams are embracing new opportunities and putting customers at the heart of everything they do. By joining our Auto Services team you’ll become a part of a network of repair centres with one simple mission. To deliver high-quality repairs as quickly and efficiently as possible for our more than 100,000 customers. As we look to the future, you can look to yours too. From technical capability to customer relations, here you’ll find a place where you can really thrive. We’ve got this!

What you'll do

Our HGV drivers are kept busy in this role to get our customers back on the road quickly. We'd love you bring your previous experience to this role. You will work within a team of other drivers reporting to your Transport Controller

As a Class C Driver, we want you to bring your previous experience to the team. You will collect and deliver vehicles before and after repair, working to deadlines to meet our customer's needs.

This will include

• You will have responsibility for collecting and delivering cars within the agreed timescales, ensuring that the customer receives the very best possible service on collection and delivery of their car, ensuring all cash and credit card transactions are accounted for and that all transactions are processed following company procedures.
• You will complete forms to indicate any damage on the car and specify accident related damage and highlight any old damage, take digital photographs – and gain a signature from the customer.
• You will highlight any defects identified during loading/unloading of vehicles or as identified at the handover of the vehicle to the customer and bring to the attention of the Production Manager.
• You will also ensure all jobs are referenced and filed on completion of job.

What you'll need:

This is a permanent role 40 hours a week

The future is exciting now the technologies used in Body Shops are evolving every day, which is really helping us re-shape vehicle repair industry. That's why we're excited to grow our teams and looking for people to join us.

• HGV Class C driver

All roles are at the heart of our Auto Services business and you'll need be enthusiastic, upbeat and committed to delivering the best repair service.

You would have previous experience in a similar role with the following skills

• You will have experience driving HGV class 2 vehicles and within recovery.
• You will be very customer-focused and have great customer handling skills.
• You will have knowledge of the area local to our repair centre.
• You will hold a current valid driving license, which meets the fleet insurance criteria and hold a Class 'C' LGV Licence.
• You will require a Driver 'Certificate of Professional Competence' (CPC)

As you can imagine Health and Safety and working to industry standards is important to us. We always ensure our teams and customers safety at each stage of the repair process, ensure tasks are carried out in compliance with Health and Safety and following Audatex estimates, observing DLGAS ways of working and BS10125 procedures.

Benefits

We recognise we wouldn't be where we are today without our colleagues, that's why we offer excellent benefits designed to suit your lifestyle:

• 9% employer contributed pension

• 50% off home, motor and pet insurance plus free travel insurance and Green Flag breakdown cover

• Additional optional Health and Dental insurance

• EV car scheme allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way.

• Generous holidays

• Buy as you earn share scheme

• Employee discounts and cashback

• Plus, many more

We want everyone to get the most out of their time at DLG. Which is why we’ve looked beyond the financial rewards and created an offer that takes your whole life into account. Supporting our people to work at their best – whatever that looks like — and offering real choice, flexibility, and a greater work-life balance that means our people have time to focus on the things that matter most to them. Our benefits are about more than just the money you earn. They’re about recognising who you are and the life you live

Be yourself

Direct Line Group is an equal opportunity employer, and we think diversity of background and thinking is a big strength in our people. We're delighted to feature as one of the UK's Top 50 Inclusive Employers and are committed to making our business an inclusive place to work, where everyone can be themselves and succeed in their careers. We know you're more than a CV, and the things that make you, you, are what bring potential to our business. We recognise and embrace people that work in different ways so if you need any adjustments to our recruitment process, please speak to the recruitment team who will be happy to support you

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