Helpdesk Manager

JR United Kingdom; London; On-site; GBP 35,000 - 40,000; Full time

Job summary

A leading company in the FM service sector is looking for a Helpdesk Manager to oversee operations and lead a team. The ideal candidate will possess strong leadership and communication skills, with a background in facilities management. This role offers a competitive salary and the opportunity for professional growth within the company.

Qualifications

• Experience in facilities management or a related field.

Responsibilities

• Managing the helpdesk operations.
• Coordinating with clients and team members.
• Ensuring timely resolution of issues.

Skills

Communication

Leadership

Job description

Helpdesk Manager - FM Service Provider - Longcross, Surrey - Up to £40k per annum

CBW is currently recruiting for a Helpdesk Manager to join a leading FM service provider. The successful candidate will be responsible for overseeing helpdesk operations, coordinating with clients and internal teams, and ensuring prompt resolution of issues.

Hours of Work:

• Monday to Friday
• 8am to 5pm
• 40 hours per week
• Office-based role
• Occasional travel to Uxbridge

Ideal candidates will have experience in facilities management or a related field, possess strong communication skills, and demonstrate effective team leadership abilities.