Heart of House Host

The BoTree; City of Westminster; On-site; GBP 17,000 - 21,000; Full time

Benefits offered by this job

Hilton Go Travel Programme for Team  &

Cycle to work scheme

Complimentary gym access

Employee assistance programme

Financial wellbeing support

Job summary

The BoTree in London is seeking a Heart of House Host to support our Team Hub, ensuring a warm, well-organised space for colleagues and guests. You will manage meal prep, replenish items, and keep the Team Hub tidy and inviting while displaying allergen information clearly and maintaining safety standards.

Experience in hospitality or staff dining is advantageous, with a proactive, friendly approach and strong organisational skills. Join a team that values warmth, service and teamwork.

Qualifications

• Experience in a staff dining area or hospitality is advantageous.
• Strong communication and organisational skills.
• Attention to detail and cleanliness.
• Proactive, reliable and flexible.

Responsibilities

• Prepare and replenish the Team Hub for all meal periods.
• Maintain a clean, welcoming Team Hub throughout the day.
• Display menu, allergen and dietary information clearly.
• Carry out daily cleaning and checks of equipment.
• Monitor stock levels and replenish as needed.
• Provide friendly service and respond to team member questions.
• Follow food safety and health & safety procedures.

Skills

Hospitality experience

Customer service

Teamwork

Communication

Job description

About The BoTree

At The BoTree, we believe luxury should feel purposeful. Aspart of the Curio Collection by Hilton, our hotel combines exceptionalstandards with a conscious approach to hospitality, creating a place where ourteam members, guests, community and planet can flourish. Our values of Truth,Love and Compassion guide the way we work and support one another.

We are looking for a Heart of House Host to create a warm,welcoming and well-organised experience for our colleagues. You will supportthe daily operation of our Team Restaurant [Team Hub], ensuring food andbeverages are presented and replenished, facilities are maintained and everyteam member feels valued.

The RoleKey responsibilities include:

Prepare and replenish the Team Hub for allmeal periods, ensuring food, beverages and service items are available.

Maintain a clean, tidy and welcoming TeamHub throughout the day.

Ensure menu, allergen and dietaryinformation is clearly and accurately displayed.

Carry out daily cleaning and checks ofequipment, including coffee and drinks machines.

Monitor stock levels, maintain accuraterecords and request replenishment when required.

Rotate and display products correctly tomaintain freshness and minimise waste.

Provide friendly, attentive service andrespond promptly to team member questions and requests.

Follow all food safety, hygiene and healthand safety procedures.

About You

You will take pride in creating a positive team experience,bringing warmth, organisation and attention to detail to every shift.Experience in a staff dining area, hospitality or a similar food and beverage orhousekeeping service role would be an advantage.

We’re looking for someone with:

A genuine passion for hospitality andlooking after colleagues

A friendly, professional and approachablemanner

Good communication and organisationalskills

An eye for detail and a commitment tocleanliness and food safety

A proactive, reliable and flexible approach

An understanding of our values: Truth, Loveand Compassion

What we offer

• A competitive salary
• Hilton Go Travel Programme for Team Membersand Family and Friends
• Cycle to work scheme
• Complimentary gym access at our sisterhotel, Lincoln Plaza
• Dedicated employee assistance programmethrough Health Assured
• Financial wellbeing support throughWagestream
• Complimentary overnight stay to celebrateyour work anniversary
• An extra day’s holiday on your birthday
• Recommend a friend bonus of up to £750
• 28 days’ holiday per year, including publicand bank holidays, rising to 33 days with annual increments
• Meals provided while on duty
• Workplace pension scheme

Join Us

At The BoTree, our values of Truth, Love and Compassionshape how we care for our guests and each other. We are committed to aworkplace where every team member feels welcome, respected and supported.

If you enjoy making a difference through thoughtful serviceand creating a welcoming space for colleagues, we would love to hear from you.

Be part of something extraordinary. Be part of The BoTree.