Hearing Care Practitioner — 3 Days/Week Impact

Demant; Inverness; Hybrid; GBP 24,000 - 30,000; Part time

Job summary

Audika Group in Inverness is seeking an Ear Care Practitioner to join our caring team. You will work three days per week (Monday, Thursday and Friday) delivering patient-focused ear care and support to our communities.

Full training will be provided; prior healthcare or customer service experience is welcome. You will help patients with hearing and ear health journeys and maintain high standards of care and records.

Qualifications

• Experience providing high-quality patient care and customer service.
• Strong communication and interpersonal skills.
• Good IT skills and confidence using digital systems and equipment.
• Excellent time management and organisational abilities.
• A professional, empathetic, and patient-focused approach.

Responsibilities

• Performing professional wax removal procedures
• Conducting hearing screenings and referring patients for further assessment where appropriate
• Providing outstanding patient care, service, and support
• Assessing clients' needs and recommending the most appropriate ear care solutions
• Promoting ongoing ear health and patient wellbeing
• Delivering an exceptional customer experience in line with Audika Group's high standards
• Maintaining accurate and compliant patient records
• Adhering to all professional, legal, and company policies and procedures

Skills

Patient care

Customer service

Communication

IT skills

Time management

Organisational skills

Empathetic approach

Job description

Audika Group in Inverness is seeking an Ear Care Practitioner to join our caring team. You will work three days per week (Monday, Thursday and Friday) delivering patient-focused ear care and support to our communities.

Full training will be provided; prior healthcare or customer service experience is welcome. You will help patients with hearing and ear health journeys and maintain high standards of care and records.