Hearcare Administrator

Specsavers; Sheffield; On-site; GBP 15,000 - 21,000; Part time

Benefits offered by this job

Discounted benefits

Pension contribution

WeCare – UK confidential employee helP

Birthday day off

Job summary

Specsavers in Sheffield is seeking a welcoming Hearcare Administrator to join our team. You will handle reception, diary management, and customer conversations, coordinating with clinicians and manufacturers, and triaging requests to ensure smooth service.

Based at the Crystal Peaks store, you will benefit from training, a supportive team, and an emphasis on customer care. Apply to grow within ourSpecsavers family.

Qualifications

• Excellent admin and organisational skills.
• Comfortable in a face-to-face environment - greeting customers as they come into the store.
• Ability to use IT systems effectively (including Office 365).
• Great team worker.
• Positive attitude.
• Fantastic communicator.
• Ability to adapt.
• Desirable: previous experience in administrative or customer service role.

Responsibilities

• Reception, Diary management, Communicating effectively with customers, hearing aid repairs clinicians and manufacturers, triaging.

Skills

Admin skills

Face-to-face

Office IT

Team player

Positive attitude

Communication

Adaptability

Tools

Office 365

Job description

So you’re an organisation expert wanting to take your career to the next level? Our Hearcare Administrator role could be perfect for you.

As an administrator at Specsavers, you’ll be a key part of our business. You’ll make sure all administration and clinic scheduling is completed in the most effective, efficient way possible, and you’ll always put the customers first.

Main tasks - Reception, Diary management, Communicating effectively with customers, hearing aid repairs clinicians and manufacturers, triaging.

You will be based in our Sheffield Crystal Peaks store which has free parking and is easily accessible by public transport.

We’re looking for a passionate, ambitious individual ready to be the friendly and approachable point of contact for our customers and colleagues. But, as well as our patients, you’ll be cared for too, receiving constant, in-depth training and development to help you continue to grow your skills and understanding.Ready to be part of our family? Read on.

What’s on Offer?

• Salary up to £12.91
• Part Time 24 hours per week (No weekends)
• Working 3 days per week
• Specsavers perks - Our discounted benefits scheme
• Pension contribution
• WeCare – UK confidential employee helpline
• Birthday day off

What we’re looking for?

• Excellent admin and organisational skills
• Comfortable in a face-to-face environment - greeting customers as they come into the store
• Ability to use IT systems effectively (including Office 365)
• Great team worker
• Positive attitude
• Fantastic communicator
• Ability to adapt

Desirable skills:

• Previous experience working in an administrative role or face to face customer service role.