Healthcare Support Worker/Scope and Porter - Endoscopy

NHS; Bournemouth; On-site; GBP 24,000 - 26,000; Full time

Job summary

Join a leading NHS team as a Healthcare Support Worker in Endoscopy, providing vital patient care across multiple sites. Ideal candidates will be motivated team players with strong communication abilities and a commitment to professional development. Experience in acute settings preferred, but training is provided.

Qualifications

• Minimum of 12 months experience in an acute healthcare setting.
• Willingness to learn new skills.
• Demonstrate understanding of confidentiality.

Responsibilities

• Provide quality care for patients across the endoscopy pathway.
• Participate in a multi-disciplinary team environment.
• Contribute to high standards of patient-centred care.

Skills

Communication

Moving & Handling skills

Empathy

Organizational skills

Education

NVQ level 3 or willingness to undertake

HCSW care certificate

Qualification in Math's and English

Job description

Job summary

If you are looking for a new challenge, come and join the Endoscopy team you will be providing quality care for patients across the whole endoscopy pathway including pre, peri and post endoscopic procedural care.

Endoscopy is a constantly evolving area delivering a wide range of upper and lower gastrointestinal endoscopy, bronchoscopy and part of the Dorset Bowel Cancer Screening Programme.

You will need to be a hardworking and motivated team player, dedicated to delivering high standards of patient-centred care. Excellent communication skills are essential, as well as the ability to handle a physically demanding role. A flexible attitude is important, and demonstrate a strong commitment to your own personal and professional development.

The successful applicant will ideally have a minimum of 12 months experience in an acute setting.

Whilst previous endoscopy experience may be advantageous it is not essential as we provide training and competency assessment.

The post holder will have an important role in this large and dynamic team that includes a team of Nurse Endoscopists, Gastroenterology Consultants, Colorectal/Upper Surgical Consultants, a number of senior doctors and a large nursing and HCSW team

You will need to be flexible to work a range of shifts

Based at: Bournemouth Hospital (This post requires frequent cross-site working across Poole and Wimborne Hospital sites)

You will be require to be part of the on call service which run on : Weekends and Bank Holidays

Main duties of the job

To understand the role in more detail please read the full job description and person specification documents which are attached to this advert.

About us

Our values define who we are as #TeamUHD. They underpin everything we do now and in the future. They define how we treat our patients, visitors, and each other, our valued teammates and colleagues.

UHD are investing in services across the Trust, with many being transformed and developed following merger and the New Hospital Programme.

This means that some services may move site this year or next, either temporarily or long term. Recruiting Managers interviewing for this role will be happy to answer any specific questions that you have at interview.

Please note if the role or service is relocated as part of a planned move, employees will not be eligible for excess mileage reimbursement. Travel from the postholder's home to the new work base will be considered a normal commute. Any other changes not related to this relocation will be managed according to the relevant Trust or National terms and conditions.

Details Date posted

05 June 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,625 to £25,674 a year pa/pro rata

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

153-ME04139-A

Job locations

University Hospitals Dorset - All Sites

Bournemouth

BH7 7DW

Job description Job responsibilities

To understand the role in more detail please read the full job description and person specification documents which are attached to this advert.

Job description Job responsibilities

To understand the role in more detail please read the full job description and person specification documents which are attached to this advert.

Person Specification Qualifications Essential

• Evidence/willingness to undertake training Qualification in Math's and English
• NVQ 3 (or willingness to undertake)
• HCSW care certificate

Desirable

• Care and maintenance of Olympus endoscopes.

Experience Essential

• Experience of employment in a Healthcare setting as an HCSW.
• Experience of working within a multi-disciplinary team.
• Be able to demonstrate an understanding of the concept of confidentiality.

Desirable

• Health-care related experience.
• Previous experience working in endoscopy

Technical Skills Competencies Essential

• Ability to communicate effectively and demonstrate excellent verbal, listening, written and telephone skills
• Competent in/willingness to attend training for venepuncture and cannulation.
• Willingness to learn new skills.

Desirable

• Previous Endoscopy experience

Knowledge Essential

• Moving & Handling skills.
• Awareness of Health & Safety requirements
• Awareness of Infection Control policies

Desirable

• Care and maintenance of Olympus Scopes

Other requirements specific to the role Essential

• Self-awareness of own limitations and professional capabilities
• Ability to write clearly and pass on relevant information.
• Flexible with shift patterns/ cross site work

Personal Attributes Essential

• Enthusiastic and motivated individual demonstrating empathy and understanding towards individuals physical, social, psychological and emotional needs
• Good organizational skills and able to prioritise workload and have duties delegated onto them

Language requirement Essential

• Be able to speak English as necessary to undertake the role

Person Specification Qualifications Essential

• Evidence/willingness to undertake training Qualification in Math's and English
• NVQ 3 (or willingness to undertake)
• HCSW care certificate

Desirable

• Care and maintenance of Olympus endoscopes.

Experience Essential

• Experience of employment in a Healthcare setting as an HCSW.
• Experience of working within a multi-disciplinary team.
• Be able to demonstrate an understanding of the concept of confidentiality.

Desirable

• Health-care related experience.
• Previous experience working in endoscopy

Technical Skills Competencies Essential

• Ability to communicate effectively and demonstrate excellent verbal, listening, written and telephone skills
• Competent in/willingness to attend training for venepuncture and cannulation.
• Willingness to learn new skills.

Desirable

• Previous Endoscopy experience

Knowledge Essential

• Moving & Handling skills.
• Awareness of Health & Safety requirements
• Awareness of Infection Control policies

Desirable

• Care and maintenance of Olympus Scopes

Other requirements specific to the role Essential

• Self-awareness of own limitations and professional capabilities
• Ability to write clearly and pass on relevant information.
• Flexible with shift patterns/ cross site work

Personal Attributes Essential

• Enthusiastic and motivated individual demonstrating empathy and understanding towards individuals physical, social, psychological and emotional needs
• Good organizational skills and able to prioritise workload and have duties delegated onto them

Language requirement Essential

• Be able to speak English as necessary to undertake the role

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details Employer name

University Hospitals Dorset NHS Foundation Trust

Address

University Hospitals Dorset - All Sites

Bournemouth

BH7 7DW

Employer's website

https://www.uhd.nhs.uk/careers (Opens in a new tab)

Employer details Employer name

University Hospitals Dorset NHS Foundation Trust

Address

University Hospitals Dorset - All Sites

Bournemouth

BH7 7DW

Employer's website

https://www.uhd.nhs.uk/careers (Opens in a new tab)