Healthcare support worker – Personal care - Maternity

NHS; Norwich; On-site; GBP 20,000 - 24,000; Full time

Job summary

Join the Norfolk and Norwich University Hospital as a Band 2 Health Care Support Worker in Maternity. This role involves providing high standards of patient care, supporting midwives, and participating in various tasks within a busy maternity service. You will be part of a friendly team dedicated to professional development and patient support.

Benefits

Fast Track Staff Physiotherapy Service

Discounted gym memberships

Excellent pension scheme

Wagestream - access up to 40% of your pay as you earn it

Free Park & Ride service

On-site Nursery

Flexible staff bank

Qualifications

• General education to GCSE level in Maths and English or NVQ Level 2.
• Experience of working with people/team.
• Previous health/social care support worker experience.

Responsibilities

• Support patient care under the direction of registered midwives.
• Participate in tasks such as collecting blood and medication.
• Demonstrate adherence to NNUH policies and professional standards.

Skills

Interpersonal skills

Communication skills

Compassionate care

Education

GCSE level in Maths and English

NVQ Level 2 or relevant equivalent experience

Job description

Healthcare support worker – Personal care - Maternity

The Norfolk and Norwich University Hospital's team of Midwifery Care Assistants is expanding. We are therefore seeking applications to join the team as Band 2 Health care support worker - Personal Care working within Maternity in the hospital setting.

We are a friendly and supportive team; When you join us and throughout your career here, you will be encouraged to develop professionally with the support of our Practice Development and Midwifery team. The team will provide a robust orientation programme, so you are able to have an insight into each clinical area from day one. Going forward the role of the Health Care Support Worker is expected to develop here at the Norfolk and Norwich University Hospital to reflect the Maternity Support Workers National Framework so further training and qualifications may be required to support this role in the future, however you will be supported to achieve these by the team.

We are really proud to have achieved and maintained BFI Level 3 accreditation. We are an ambitious department, with plans in place to continue to develop and improve the service we offer.

Main duties of the job

Our busy maternity service provides care for approximately 5000 deliveries per year. We have a team providing community based midwifery services as well as our Out Patient Department and in-patient facilities.

On site, we have 32 postnatal beds incorporating 5 transitional care beds, and 13 antenatal beds.

Our Delivery Suite/Triage area has 15 birthing rooms including a birthing pool, 2 obstetric theatres, anaesthetic and recovery rooms that provide a full range of facilities for high dependency care.

We also provide a Maternity Assessment Unit, which offers a resource for women to attend and be reviewed as required. We additionally provide a co-located Midwifery Led Birthing Unit which comprises of 4 birthing rooms, with water birth facilities available.

Please see the attached job description for full details of the role which includes: Under the direction of the Registered Midwife, work with all members of the multidisciplinary team, to provide the highest standards of patient care within maternity services.

The Job Description, which includes a Person Specification, provides a full outline of responsibilities and requirements for this role. Please use your supporting statement to demonstrate how you meet the person specification.

About us

Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff!

The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world.

We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity

We can offer you the full range of NHS benefits/discounts and in addition:

• Fast Track Staff Physiotherapy Service
• Multi Faith prayer room
• Discounted gym memberships
• Excellent pension scheme and annual leave entitlement
• Wagestream - access up to 40% of your pay as you earn it
• Free Park & Ride service direct to NNUH site
• Free 24-hours confidential counselling support
• On-site Nursery
• On-site cafes offering staff discounts
• Flexible staff bank
• Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics

Job responsibilities

• Demonstrates awareness of own professional responsibilities. Upholds the PRIDE values consistently in all areas of work.
• To practices in accordance with the code of conduct for healthcare support workers clearly articulates the purpose of the code.
• To adherence to the uniform trust policy
• To act as a role model to others; always projecting a professional image.
• To understand what is meant by duty of care and the boundaries of the HCSW role.
• Individuals to demonstrate adherence to NNUH policies consistently.
• To participate in tasks and carry out instructions of registered professionals to support patient care e.g. collect blood for transfusion, collecting medication from pharmacy or equipment from other clinical areas.
• To participate in audit as required.
• Demonstrates self-awareness, building resilience, professional relationships, self-care, and adaptability.
• Demonstrates a flexible / adaptable approach in daily work

Please refer to the Job Description for the full specification of responsibilities and requirements for this post.

Please note that this advertised position, which is part of occupation code 6131 does not meet the UKVI eligibility requirements for a Skilled Worker Visa. The Trust would not be able to issue a Certificate of Sponsorship for this role.

Person Specification

Qualifications

• General education to GCSE level in Maths and English (or equivalent) or NVQ Level 2 or relevant equivalent experience.

Experience

• Experience of working with people/team
• Previous health/ social care support worker experience

Skills

• Clear and effective reading and writing in the English language
• Caring and compassionate with excellent interpersonal and communication skills
• Effective role model, demonstrating NNUH's PRIDE values of People focussed, Respect, Integrity, Dedication and Excellence
• Demonstrates understanding and commitment to Equality, Diversity and Inclusion
• Inclusive and non-judgemental

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.