Healthcare Support Worker, Heart Failure

University Hospitals Coventry And Warwickshire Nhs Trust; Coventry; Híbrido; GBP 21.000 - 23.000; Jornada completa

Descripción de la vacante

University Hospitals Coventry and Warwickshire NHS Trust is seeking an experienced Health Care Support Worker (Band 3) to join the Coventry Community Heart Failure Team. You will support heart failure patients across community, clinics and home settings, working with specialist nurses and consultants to deliver safe, high-quality care.

In this role you will contribute to patient assessments and ongoing care, help families manage conditions, and develop clinical skills through training.

Formación

• NVQ Level 3 in care is required.
• Demonstrate basic numeracy and literacy skills.
• Recent clinical experience is essential.

Responsabilidades

• Communicate patient observations to the appropriate healthcare practitioner.
• Show dignity and respect to patients, relatives and staff in clinics and home environments.
• Undertake clinical and non-clinical tasks with training and ensure documentation is completed.
• Organise daily workload and manage tasks independently while ensuring handover.
• Assist with personal patient care needs.

Conocimientos

Good communication

Interpersonal skills

Venepuncture

IT skills

Driving licence

Initiative

Patient focused

Educación

NVQ Level 3 in care

Numeracy & literacy skills

Descripción del empleo

Job summary

We are seeking an experienced and compassionate Health Care Support Worker (Band 3) to join the Coventry Community Heart Failure Team. Working alongside heart failure specialist nurses, consultants and the wider multidisciplinary team, you will support the delivery of safe, high-quality and patient-centred care to people living with heart failure and other long-term conditions.

The role involves working across community, clinics and virtual settings, including patients' homes, with opportunities to develop your clinical skills and knowledge. You will contribute to patient assessments, ongoing care and support, helping patients and their families to manage their condition and improve their wellbeing.

We are looking for a motivated team player with excellent communication skills, a compassionate approach and experience within a healthcare setting. An NVQ Level 3 in Health and Social Care or equivalent is essential, with phlebotomy, ECG and heart failure experience desirable.

This is an exciting opportunity to develop your career within a supportive specialist service and make a meaningful difference to patients across Coventry.

Please be advised that sponsorship is not eligible for this post.

Successful applicants will be required to provide an immunisation and vaccination report, from either their current UK occupational health provider or their UK GP.

Main duties of the job

• Responsible for own actions, ensuring all patient interactions/observations are communicated to the appropriate healthcare practitioner.
• Show dignity and respect in dealings with patients, relatives and staff in clinics and their home environment.
• Undertake agreed clinical and non-clinical tasks, extending range following training in defined areas. Ensure referral to trained staff and documentation is completed as appropriate.
• Organise own daily workload and undertake tasks independently as well as part of the team whilst also ensuring adherence to department handover.
• Assist with personal patient care needs.

About us

University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.

We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.

Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.

We are proud to be recognised as a Pathway to Excellence designated organisation - Pathway To Excellence - University Hospitals Coventry & Warwickshire

By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team.

The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care. We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation's core values.

Job responsibilities

• Complete training and assessment in defined practical skills to aid the trained staff in delivery of optimum patient management e.g. ECG and venepuncture.
• Ensure stock levels are maintained by utilising ordering systems and assist the trained staff in ordering of specialist supplies and equipment.
• Assist the designated trained staff with link nurse support and cascade training.
• Frequent processing of patient property and valuables, ensuring accurate documentation where appropriate.
• Support less experienced members of staff in their orientation to the community Heart failure service and role
• Utilise IT systems to secure accurate and timely patient data
• Support the team in expected clinical events requiring high but unpredictable levels of physical effort according to patient dependency/clinical need
• Support staff and patients exposed to difficult situations arising in the clinical area and patients own environment e.g after receipt of bad news or following an unexpected event
• Maintain a clean, safe environment ensuring adherence to Trust standards of cleanliness, hygiene and infection control at all times.
• Promote and monitor adherence to Health and Safety and Trust policy designed to protect healthcare staff and service users from known hazards.

For further details of the role please see the attached job description.

A full UK driving licence is essential for this post. Please note that an international driving license is not accepted.

Closing Date: Please be advised that this job advert will close as soon as sufficient applications have been received.

Person Specification

Qualifications

Essential

• NVQ Level 3 in care
• Demonstrate basic numeracy and literacy skills

Desirable

• Willingness to undertake further training to expand the role

Experience

Essential

• Recent clinical experience

Desirable

• Recent clinical experience in a speciality area

Knowledge

Essential

• An understanding of Trust Policy and Procedure

Desirable

• An understanding of current issues relating to the NHS.

Skills

Essential

• Competent in defined practical skills (e.g. venepuncture) or willingness to undertake
• Patient focused.
• Good communication and interpersonal skills
• Capable of dealing with sensitive and distressing situations
• Able to use initiative.
• Basic IT skills
• UK valid driving licence and access to a car for business use

Commitment to Trust Values and Behaviours

Essential

• Must be able to demonstrate behaviours consistent with the Trust's values. (As detailed in UHCW's Values in Action document below)
• Applicants applying for job roles with managerial responsibility will be required to demonstrate evidence of promoting equal opportunities through work experience

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).