Healthcare Support Worker

Kent And Medway Mental Health Nhs Trust; Dover; On-site; GBP 26,000 - 27,000; Full time

Job summary

We are looking for an enthusiastic, motivated and flexible Healthcare Support Worker to join our established multi professional team. Rivendell is in the village of Eastry near Sandwich and is one of 6 Rehabilitation Units across Kent, which provides inpatient recovery and rehabilitation for individuals with complex mental health and psychological needs.

Join us to deliver person-centred care under the supervision of the MDT, support 24/7 care, and adhere to health and safety policies.

Qualifications

• Level 3 Qualification in Health and Social care or equivalent.
• Care Certificate or ability to obtain within 6 months.
• Computer literate.
• A varied and considerable experience of working within Mental Health/Learning Disabilities setting.
• NHS experience desirable.

Responsibilities

• Deliver an effective and competent level of care under the guidance and supervision of the MDT and as determined by the patient's care plan.
• Be fully aware of the needs of patients over a 24-hour span of care.
• Monitor, report and maintain a healthy, safe and secure workplace by knowing and taking account of Health and Safety at Work Act etc.
• Professionally accountable to the Head of Nursing.
• Operationally accountable to the Matron / Clinical Service Manager.

Education

Level 3 Qualification in Health and Social care or equivalent

Care Certificate or ability to obtain within 6 months

Computer literate

Job description

Job summary

We are looking for an enthusiastic, motivated and flexible Healthcare Support Worker to join our established multi professional team.

At Rivendell is in the village of Eastry near Sandwich and is one of 6 Rehabilitation Units across Kent, which provides inpatient recovery and rehabilitation for individuals with complex mental health and psychological needs. The unit comprises of 10 single bedrooms and is staffed 24 hours a day, 7 days a week.

Rivendell prides itself in delivering specialist individualised and tailored recovery programmes to meet individual needs and optimise independence.

Main duties of the job

• Deliver an effective and competent level of care under the guidance and supervision of the Multi-Disciplinary Team (MDT) and as determined by the patient's care plan.
• Be fully aware of the needs of patients over a 24-hour span of care.
• Monitor, report and maintain a healthy, safe and secure workplace by knowing and taking account of: Health and Safety at Work Act (1974), Reporting of injuries, diseases and dangerous occurrences regulations (1985), Control of substance Hazardous to Health (1985), European H&S Regulations (1992)-Numbers 1-6, Food Act (1996), Adhere to Trust policies and local service protocols.
• Professionally accountable to the Head of Nursing.
• Operationally accountable to the Matron / Clinical Service Manager.

About us

We are Kent and Medway Mental Health NHS Trust. We care for the mental health and wellbeing of people across Kent and Medway.

Our teams support children, young people and adults with a wide range of mental health needs. We also provide specialist services, including all-age eating disorder services and neurodevelopmental assessments for children and young people, such as autism and ADHD.

Because we work across the whole county and across hospital and community settings, we can make care more joined up and easier to access for the people we serve.

Our vision is simple: we are here to help communities not just live with mental illness, but live well. It's why we're passionate about working with communities to make mental health care better for everyone. Everything we do is guided by our values: caring, inclusive, curious and confident.

Join us if you share our passion for better mental health care and want to be part of a team that's working well together.

Details

• Date posted: 23 October 2026
• Pay scheme: Agenda for change
• Band: Band 3
• Salary: £25,760 to £27,476 a year per annum
• Contract: Permanent
• Working pattern: Full-time
• Reference number: 380-EK488
• Closing date: 05 November 2026

Person Specification

Training, Qualifications and Registration

• Essential: Level 3 Qualification in Health and Social care or equivalent
• Essential: Care Certificate or ability to obtain within 6 months.
• Essential: Computer literate.

Experience

• Essential: A varied and considerable experience of working within Mental Health/Learning Disabilities setting.
• Desirable: NHS experience

Knowledge and Skills

• Essential: To have a good understanding of mental health conditions appropriate to the setting.
• Essential: Ability to work in a multi-disciplinary team, under the direction and supervision of a registered practitioner
• Essential: Ability to communicate effectively to a wide range of people.
• Essential: Able to record interventions in a timely manner

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer contact details

Contact: Unit Manager, Mel Kasap, [e-mail], 01304613017

Kent and Medway Mental Health NHS Trust's privacy notice is available on request.