Healthcare Quality & Compliance Administrator

Priory Group; Manchester; Presencial; GBP 24.000 - 29.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Birthday holiday

Enhanced maternity pay

Contributory pension scheme

Flexible benefits including gym access

Development opportunities

IPD sponsorship

Leadership & management development

Long service award

Refer a friend bonuses

Descripción de la vacante

Priory Hospital Altrincham is seeking a Quality and Compliance Administrator to join the Site Support team in South Manchester. The role supports clinical governance, compliance, complaints handling and quality improvement initiatives within a hospital setting.

You will maintain records, monitor incidents and assist with governance meetings. The position offers full-time hours (37.5 per week) and a salary of £26,300 per year.

Formación

• Previous administrative experience
• Excellent communication, organisational and time-management skills.
• Ability to manage competing priorities and work to tight deadlines.
• Strong customer service skills and attention to detail.
• Ability to maintain accurate records and handle confidential information appropriately.
• Previous experience in a healthcare setting is beneficial.
• Experience with clinical governance, quality assurance or compliance processes.
• Knowledge of audit processes and quality improvement initiatives.
• Experience supporting complaints handling, incident reporting or investigations.
• Experience managing diaries, coordinating meetings and preparing reports.

Responsabilidades

• Provide administrative support for clinical governance, compliance and complaints, ensuring investigations and reports are completed accurately and within required deadlines.
• Monitor patient feedback and experience, identifying recurring themes and supporting improvements to care, policies and procedures.
• Maintain accurate records and tracking of CQC notifications, serious incidents, 24/72-hour reports and incident reviews.
• Coordinate responses to patient complaints and support the Senior Management Team with quality improvement plans, audits and performance monitoring.
• Prepare quality reports and organise Clinical Governance meetings, using data and reporting systems to help maintain high standards of patient safety and care.

Conocimientos

Administrative experience

Communication skills

Organisation

Time-management

Customer service

Confidential information handling

Descripción del empleo

Priory Hospital Altrincham is seeking a Quality and Compliance Administrator to join the Site Support team in South Manchester. The role supports clinical governance, compliance, complaints handling and quality improvement initiatives within a hospital setting.

You will maintain records, monitor incidents and assist with governance meetings. The position offers full-time hours (37.5 per week) and a salary of £26,300 per year.