Healthcare Estates Lead: Building & Maintenance

Serco; Colney; On-site; GBP 41,000 - 51,000; Full time

Benefits offered by this job

27 days + bank holidays

Pension scheme up to 6%

Internal courses & qualifications

Employee Assistance Programme

Discounts across retailers

Job summary

Serco is seeking a Building Officer at Norfolk and Norwich University Hospital to lead building maintenance, asset replacement and improvement projects within a busy healthcare estate. The role oversees contractors, planning, safety, and compliance to deliver safe environments for patients and staff.

You will coordinate capital works, lifecycle replacements and minor projects, hold AP status in a relevant discipline, and support development of health and safety procedures.

Qualifications

• Completed a recognised building trade apprenticeship or equivalent structured training programme.
• Hold a relevant City and Guilds, NVQ, ONC, HNC or equivalent qualification in a building-related discipline.
• Demonstrable experience operating as an Authorised Person (AP) in a relevant discipline.
• Proven experience managing building maintenance services, projects or estates operations within a complex environment.
• Strong leadership, communication and stakeholder management skills, with the ability to build trust and develop teams.
• Competent using Microsoft Office applications and computerised asset, maintenance or project management systems.

Responsibilities

• Manage and develop building maintenance operations to ensure the safe, efficient and effective delivery of services across the estate.
• Hold Authorised Person status in at least one relevant discipline and ensure compliance with statutory, mandatory and industry best practice requirements.
• Lead the planning and coordination of maintenance activities, shutdowns, minor works, lifecycle replacements and capital projects.
• Manage building colleagues, supporting performance, attendance, development and training activities.
• Prepare specifications, quotations and tender documentation for maintenance, asset replacement and capital works projects.
• Monitor and manage contractors, permits to work, quality standards, budgets and service delivery outcomes.
• Support the development of health and safety procedures, estates policies and asset management systems to maintain compliance and drive continuous improvement.

Skills

AP experience

Leadership

Stakeholder mgmt

MS Office

Asset management

Building maintenance

Education

Building trade apprenticeship

Building qualification (City & Guilds/NVQ/ONC/HNC)

Job description

Serco is seeking a Building Officer at Norfolk and Norwich University Hospital to lead building maintenance, asset replacement and improvement projects within a busy healthcare estate. The role oversees contractors, planning, safety, and compliance to deliver safe environments for patients and staff.

You will coordinate capital works, lifecycle replacements and minor projects, hold AP status in a relevant discipline, and support development of health and safety procedures.