Healthcare Assistant (Ward 1)

NHS; Tooting; On-site; GBP 30,000 - 32,000; Full time

Job summary

Join a leading mental health service as a Healthcare Assistant at Springfield University Hospital, Tooting. You will provide essential care and support to service users, working in a multidisciplinary team. This role offers opportunities for career progression and professional development in a supportive environment.

Benefits

Flexible working

Career development

Benefits to support staff growth

Qualifications

• Experience in a ward or similar setting is essential.
• Commitment to learning about mental health services.

Responsibilities

• Provide personalized care and perform clinical tasks under supervision.
• Engage extensively with service users and support junior staff.

Skills

Compassion

Teamwork

Leadership

Education

Clinical practice experience

Job description

Job summary

Ward 1 is a 13-bedded male PICU at Springfield University Hospital, providing 24-hour care for adults aged 18-75 years with severe and enduring mental health problems, following the recovery model.

You will join a multidisciplinary team committed to delivering high-quality, service user-centred care. We seek a compassionate, dedicated HCA eager to make an impact.

It is essential that you understand multidisciplinary team working, leadership, and the challenges faced by individuals with acute mental health issues. You should be passionate about mental health, believe in the recovery model and our Trust values, and work collaboratively with service users and their families. A commitment to learning and staying informed about local and national services is also important.

Main duties of the job

The Healthcare Assistant role is suitable for those with clinical practice experience and training in a ward or similar setting.

HCAs provide personalised care, perform clinical tasks under supervision, and engage extensively with service users.

Progression opportunities include becoming a Nursing Associate or Assistant Practitioner upon completing required training and demonstrating competence.

About us

We are proud to belong to South West London and St George's Mental Health NHS Trust, which offers expert services, a rich history, and a commitment to quality care. Our services are rated 'good' by the CQC, with aspirations to become 'outstanding'.

This is an exciting time to join us as we transform mental health care in our community, with new facilities at Springfield University Hospital and ongoing developments.

We value inclusivity and diversity, actively oppose racism, and aim to involve our communities in our work. We offer flexible working, career development, and benefits to support our staff's growth.

About our locations

Springfield University Hospital, Tooting

Our largest site, with 19 wards, located in Springfield Village, following a £150m investment in new facilities. A 32-acre park, shops, and cafes are upcoming. Easily accessible via Tooting Bec on the Northern Line, Earlsfield, and Tooting rail stations, and bus routes.

Details

Date posted: 16 May 2025

Pay scheme: Agenda for Change

Band: Band 3

Salary: £30,039 to £31,088 per year (pro-rata), inclusive of Inner London HCAs

Contract: Permanent

Working pattern: Full-time

Reference number: 294-AAUC-7211277-FZ

Job locations: Springfield University Hospital, Tooting, SW17 7DJ

Job description

Job responsibilities

Clinical Skills

• Work under supervision of a Registered Nurse/ AP/NA/B4 to deliver quality nursing care, addressing physical, psychological, social, recreational, and spiritual needs through therapeutic engagement and activities.
• Lead and support fundamental care activities: nutrition, hydration, hygiene, comfort, emotional and social support.
• Support junior staff and provide hands-on care, including:
• Engaging with service users in an honest, respectful, and non-judgmental manner.
• Valuing service users as individuals, maintaining dignity and respecting diversity.
• Escalating concerns to registered nurses.
• Monitoring and recording clinical observations and vital signs, escalating signs of deterioration as needed.
• Encouraging healthy lifestyles and facilitating psychosocial activities.
• Escort service users as required, following Trust policies.
• Assist with admission and discharge processes, ensuring needs are met, including property checks, orientation, and community support planning under senior clinician guidance.
• Advocate for service users' needs and rights according to Trust policy.