Healthcare Assistant - Urgent Treatment Centre

The Methodist Church in Britain; Birtley; Sur place; GBP 21 000 - 26 000; Plein temps

Avantages offerts par ce poste

Free staff parking

Résumé du poste

The Healthcare Assistant posting at Princess Alexandra Hospital in Harlow, operated by Stellar Healthcare, supports ECGs, urinalysis, dressings and patient observations in a GP-led minor illness service. You will also assist with reception, record-keeping and stock control while maintaining a safe environment.

Applicants should have prior HCA experience in primary/secondary care, DBS clearance and a caring, communicative approach to patients and families in distressing situations.

Qualifications

• GCSE or equivalent qualification required.
• Basic IT skills are essential.
• Willingness to undertake relevant study as part of the role.

Responsabilités

• Perform ECGs, urinalysis, dressings and department audits with the clinical team.
• Carry out clinical observations (BP, temperature, heart rate, SpO2).
• Take blood glucose, D-dimer, and assist with oxygen administration as directed.
• Provide basic life support when needed.
• Provide information and support to anxious or distressed patients.

Connaissances

Excellent communication

Independent working

Initiative

Teamwork

Formation

GCSE or equivalent

Basic IT skills

Willingness to undertake study

Outils

SystmOne

Description du poste

This two-year healthcare assistant post sits in the Integrated Urgent Treatment Centre at Princess Alexandra Hospital in Harlow, run by Stellar Healthcare. Clinical support covers ECGs, urinalysis, dressings and observations in a GP-led minor illness service, alongside patient information and accurate record-keeping. There is one HCA per shift in a service open 08:00 to midnight every day of the year, with weekday and weekend rotas and possible staff bank shifts. Previous healthcare assistant or medical experience is expected, along with a DBS check.

What the job involves

• Perform ECGs, urinalysis, dressings and department audits alongside the shift lead and clinical team
• Carry out clinical observations (BP, temperature, heart rate, oxygen saturation)
• Carry out blood glucose checks, D-dimer measurement and oxygen administration as directed by a clinician
• Provide basic life support when needed
• Give service information and support to anxious and distressed patients as the department's point of contact
• Enter and record timely, accurate patient information on clinical systems and pass it between systems
• Maintain and order clinical supplies and manage stock control
• Cover reception duties and assist with administration when required
• Help with audits and ensure CQC standards are met and maintained
• Safeguard the wellbeing of children, families and vulnerable adults under national and local policy
• Maintain a safe, well-maintained environment and support health and safety procedures
• Keep mandatory training up to date and complete the HCA competency framework

What’s required

Qualifications

• Educated to GCSE or equivalent
• Basic IT skills
• Evidence of willingness to undertake relevant study

Experience

• Experience as an HCA in a secondary or primary care setting
• Previous experience with children
• Experience working in a non-routine environment, responding to unpredictable situations
• Experience of working with the public, sensitive and empathic in distressing situations

Skills & knowledge

• Excellent verbal and written communication at all levels with patients, carers, specialist services, GPs and colleagues
• Able to work independently and prioritise own workload
• Ability to use initiative and think on your feet
• Confidence to work as part of a team

Checks & eligibility

• DBS check meeting reference standards, with a clear criminal record in line with spent convictions law

Other

• Kind, caring and professional approach
• Flexible and reliable
• Polite, confidential and discreet manner

Nice to have

• NVQ or equivalent in Health and Social Care
• Full, valid UK driving licence and access to a car for business use
• Awareness of data protection and confidentiality issues
• Language skills, for example Italian, Urdu, Polish or BSL
• ED or UTC experience
• Experience using SystmOne
• Experience of working with people with diverse health and social care needs
• Basic Life Support training

What’s offered

• Free staff parking