Healthcare Assistant/Phlebotomist

King Edward VII's Hospital; London; On-site; GBP 20,000 - 28,000; Full time

Job summary

A leading hospital in London seeks a Healthcare Assistant to support various specialty clinics. The role involves assisting patients, providing personal care, and performing clinical tasks. Ideal candidates will have a compassionate approach and previous outpatient experience. Join a dedicated team focused on high standards of patient care.

Benefits

Complimentary meals during shifts

Company pension scheme

Season ticket loan

Free, 24/7 Employee Assistance Programme

Access to retail and lifestyle discount vouchers

Qualifications

• High school diploma or equivalent required.
• Certification as a Healthcare Assistant (HCA) is preferred.
• Previous experience in an outpatient setting is desirable.

Responsibilities

• Assist patients in preparation for consultations and procedures.
• Monitor patients’ conditions and report changes to nursing staff.
• Maintain accurate patient records and assist with appointment scheduling.

Skills

Interpersonal skills

Communication skills

Compassionate approach

Ability to thrive in fast-paced environment

Education

High school diploma or equivalent

Basic Life Support (BLS) certification

Certification as a Healthcare Assistant (HCA)

Job description

Hours of Work: Long Days (11-hour shifts, flexible work pattern Mon-Sat)

Contract Type: Permanent

Reports To: Outpatient Nurse Manager

Position Overview

In this role, you will provide essential support across a range of specialty clinics including but not limited to Urology, Gynaecology, Dermatology, and Plastic Surgery. As an outpatient HCA, you will work to ensure our patients receive high standards of patient care. This position is ideal for individuals with previous outpatient experience seeking to enhance their skillsets. We are located in the heart of London and within walking distance to Bond Street Station, Regents Park Station, or Baker Street Station.

Key Responsibilities

• Assist patients in preparation for consultations and procedures across various specialty clinics including gynaecology, ENT, Ortho, Dermatology, plastics, Gastro, and General Medicine
• Provide personal care and support, including mobility assistance, hygiene support, and other daily activities as needed.
• Monitor patients’ conditions and report any changes to the nursing staff.
• Provide emotional support and relevant information to patients and their families.

Clinical Support

• Perform basic clinical tasks such as taking vital signs, phlebotomy, and ECGs, and assist with specialised procedures as needed.
• Prepare and maintain clinical areas, ensuring they are clean, well-stocked, and ready for patient use.
• Assist with patient examinations and procedures to ensure a smooth and comfortable experience.

Administrative Duty:

• Maintain accurate patient records and assist with appointment scheduling and coordination.
• Manage patient flow and support clinicians to facilitate efficient operations within the Outpatients Department.

Health and Safety:

• Follow infection control policies and procedures.
• Participate in mandatory training and development programs.
• Report incidents, accidents, or concerns in accordance with hospital policies.

Qualifications and Requirements:

• High school diploma or equivalent required.
• Certification as a Healthcare Assistant (HCA) is preferred.
• Previous experience as a Healthcare Assistant in an outpatient setting is desirable.
• Previous Phlebotomy experience is highly desired.
• Private health care experience is a plus.
• Familiarity with medical terminology and procedures.
• Strong interpersonal and communication skills.
• Ability to thrive in a fast-paced environment.
• Compassionate and patient-focused approach.
• Basic Life Support (BLS) certification is required.
• Additional relevant certifications are advantageous.
• Strict adherence to patient confidentiality and privacy regulations.
• Complimentary meals during your shifts
• Company pension scheme
• Season ticket loan
• Free, 24/7 Employee Assistance Programme for confidential advice and support
• Access to a variety of retail and lifestyle discount vouchers

How to apply

If you would like to apply for this opportunity, please email your CV to our Recruitment Team