Lead Phlebotomist

Hospital Central Services Cooperative, Inc.; Reading; On-site; Full time

Job summary

A healthcare organization is seeking a Collections Specialist Lead to manage blood donation events and ensure high-quality service. The role involves leading staff, ensuring compliance with procedures, and providing excellent customer service in a dynamic environment.

Benefits

Medical Benefits

Dental Benefits

Vision Benefits

Flexible Spending Accounts

Life Insurance

Long Term Disability Insurance

Vacation, Personal and Sick Days

Tuition Reimbursement

Retention Bonus of $1000

Retirement Savings Plan

Qualifications

• 1 year experience as a Phlebotomist required.
• 2 years experience as a Team Lead in healthcare required.

Responsibilities

• Lead, mentor, train and be a role model for staff.
• Ensure staff provide excellent customer service.
• Responsible for activities and supplies for collection events.

Skills

Customer Service

Problem Solving

Software Understanding

Education

High School Diploma or GED

Medical Assistant Certification

Phlebotomy Certification

Job description

Are you looking for a job that will have a positive impact in the lives of many people? Do you enjoy working in a healthcare environment? Do you want to support our mission of saving lives? Then, Miller-Keystone Blood Center may be the right fit for you!

At MKBC, we save lives every day by providing blood products to hospitals in PA and NJ. The Collections Specialist Lead (Lead Phlebotomist) position supports the Blood Center by collecting blood donations (blood and blood products) safely from volunteer donors in a compassionate and professional manner. The Lead Staff ensures all staff are following procedures and representing the Blood Center in the best way possible. The anticipated salary starts at $21.00 per hour and is commensurate with experience. In addition, Miller-Keystone offers the following to all full-time employees:

• Medical with prescription, Dental, and Vision Benefits
• Flexible Spending Accounts
• Life Insurance
• Long Term Disability Insurance
• Vacation, Personal and Sick Days
• Tuition Reimbursement
• Retention Bonus of $1000
• Retirement Savings Plan
• And Much More!

What you will be doing:

• Lead, Mentor, Train and be a Role Model for the Fixed Site Staff
• Ensure staff provide Excellent Customer Service
• Actively plans, prioritizes, sets goals, and establishes staff assignments and communicates shift expectations for staff.
• Responsible for all activities, supplies, and equipment required for a successful collection event and ensures events operate safely, smoothly, and efficiently.
• Review daily QC for accuracy and completion.
• Ensures staff follows all policies and procedures

What you will bring to the role:

• A minimum of a high school diploma or GED.
• Medical Assistant Certification or Phlebotomy Certification is strongly preferred.
• 1 years' experience as a Phlebotomist is required.
• 2 years' experience as a Team Lead in a healthcare setting is required.
• Ability to handle difficult situations and persons tactfully and professionally.
• Excellent ability to understand and use software relevant to the position.

• Ability to solve problems and make decisions, seeking guidance as necessary.

Additional information:

• This position reports directly to the Donor Collections Manager

• Hours vary daily based on schedule of blood drives and can be either 7am - 3pm or 12pm - 8pm
• To best meet the needs of our donors and community, staff work a variable schedule which may include early mornings, late nights, and on-call to cover weekends and holidays
• A schedule is provided two weeks in advance

EEO Statement

HCSC, Inc & Affiliates is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. HCSC, Inc & Affiliates makes hiring decisions based solely on qualifications, merit, and business needs at the time.

Background checks and drug screenings are required for this position. An offer of employment is contingent upon successful completion of these screenings.