Phlebotomist/Healthcare Assistant - Outpatients Ealing Hospital

Colegio Santa Teresa del Niño Jesús - Martínez - Buenos Aires; London; On-site; GBP 22,000 - 28,000; Full time

Job summary

An established industry player in healthcare is seeking a dedicated Healthcare Assistant with phlebotomy skills to join their dynamic Outpatients department. In this role, you will provide essential support to patients and the multidisciplinary team, ensuring a smooth patient journey through the clinic. Your responsibilities will include obtaining blood samples, assisting with patient care, and maintaining confidentiality and accurate records. This is an exciting opportunity to contribute to a leading NHS trust that values training and research, making a positive impact on the community. If you're passionate about patient care and thrive in a busy environment, this role is perfect for you.

Qualifications

• Enthusiastic and motivated healthcare assistant with phlebotomy skills.
• Ability to provide support in busy clinical environments.

Responsibilities

• Provide reassurance and support to patients and families.
• Obtain blood samples and assist in patient care delivery.
• Maintain confidentiality and accurate record keeping.

Skills

Phlebotomy skills

Excellent communication skills

Caring and professional demeanor

Education

Relevant healthcare qualification

Job description

A Vacancy at London North West University Healthcare NHS Trust.

The Outpatients department at Ealing Hospital consists of a multidisciplinary team comprising of Consultants and their teams, Matron, Lead Nurse, Staff nurses, Healthcare assistants and Phlebotomists.

We are looking for an enthusiastic, caring, motivated, calm, responsible and professional Healthcare assistant who has phlebotomy skills and excellent communication skills to work in our busy phlebotomy department and clinical areas in the Outpatients department at Ealing Hospital. This role will also involve phlebotomy on our hospital wards and the new Ealing Community Diagnostic Centre.

The role of the phlebotomist/HCA is to provide support to the phlebotomy service as well as the multi-disciplinary team in the Outpatient clinics.

Please note that the advert will close early if it has reached the maximum number of applications.

London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond. Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people.

We run major acute services at:

1. Northwick Park Hospital: home to one of the busiest emergency departments (A&E) in the country. The hospital provides a full range of services including the country’s top-rated hyper-acute stroke unit and one of only three hyper-acute rehabilitation units in the UK.
2. St Mark’s Hospital: an internationally renowned specialist centre for bowel disease.
3. Ealing Hospital: a busy district general hospital providing a range of clinical services, as well as a 24/7 emergency department and urgent care centre, and specialist care at Meadow House Hospice.
4. Central Middlesex Hospital: our planned care site, hosting a range of surgical and outpatient services and collocated with an urgent care centre.

We are a university teaching NHS trust, in recognition of the important role we play in training clinicians of the future and bringing the benefits of research to the public.

KEY RESPONSIBILITIES

1. Provide reassurance and support to patients and family/carers.
2. Provide information to enable the effectiveness of the patient journey through Outpatients.
3. Support patients and relatives in distress, and recognize when advice should be sought from qualified nursing or medical staff.
4. Locate all policies relating to good working practice within the clinical area and adhere to them.
5. Contribute to the promotion of good health and participate in health education.
6. Maintain the confidentiality of information about patients, staff and health service business in accordance with Trust Confidentiality Policy and the Data Protection Act.
7. Assist in the maintenance of accurate record keeping.

LEVEL OF CLINICAL RESPONSIBILITY

1. Obtain blood samples from patients in the phlebotomy department.
2. Participate in the reception of patients and relatives in the clinical area.
3. Receive patients in the clinic/phlebotomy, checking patient’s details and providing information as required.
4. At the direction of the registered nurse, participate fully in the delivery of planned nursing care.
5. Involve patients and relatives/carers in the delivery of care.
6. Chaperone patients as necessary.
7. Collect and test specimens as required and report abnormalities.

Preparation of clinic sessions:

1. Ensure rooms are stocked with relevant forms for the clinic or phlebotomy department.
2. Couches/chairs and work surfaces are cleaned before clinic sessions.
3. Ensure the patients’ notes are ready at the start of the clinic.
4. Ensure a sufficient supply of equipment is available for each clinic.
5. Ensure all equipment is in good working order.
6. Be aware of own competence and knowledge, asking for assistance where required.

To view the main responsibility, please see the attached Job Description and Person Specification.

This advert closes on Wednesday 30 Apr 2025.