Healthcare Assistant (HCA)

Ellern Mede Group; Rotherham; On-site; GBP 21,000 - 27,000; Full time

Job summary

Queensway Hospital in Rotherham, part of Ellern Mede Group, is seeking compassionate Healthcare Assistants to join our multidisciplinary team delivering high-quality inpatient care for adults with complex mental health needs.

You will provide daily living support, assist the Nurse in Charge, build trusted relationships with patients, participate in structured therapies, and maintain accurate clinical documentation while upholding infection control and safeguarding standards across the ward.

Qualifications

• GCSE (or equivalent) in English and Math.
• Studying toward or holding a qualification in Health and Social care.
• Full UK driving licence.

Responsibilities

• Provide high-quality, compassionate care and assistance with daily living activities.
• Provide enhanced support to patients as directed by the Nurse in Charge.
• Build therapeutic, trust-based relationships with patients who have experienced significant trauma.
• Work under the supervision of a Registered Nurse to implement and review patient care plans.
• Use de-escalation and safe physical intervention techniques where required to maintain safety.
• Escort and support patients during appointments, community access, and therapeutic activities.
• Maintain accurate, timely clinical documentation (e.g., vital signs, food and fluid charts, incident reports).
• Promote infection control, safeguarding, and health and safety standards across the ward.
• Contribute to structured therapeutic programmes and group activities.
• Always uphold professional boundaries, patient dignity, and confidentiality.

Skills

GCSE English

GCSE Math

Education

GCSE English and Math

Health and Social care qualification

Full UK driving licence

Job description

Queensway Hospital, part of the specialist Ellern Mede Group, is seeking compassionate and resilient Healthcare Assistants to join our growing multidisciplinary team. We provide high-quality, trauma-informed inpatient care for adults with complex and acute mental health needs who often cannot be effectively supported in traditional hospital environments.

Main duties of the job

Main Duties of the JobProvide high-quality, compassionate care and assistance with daily living activities (e.g., personal care, nutrition, hygiene).Provide enhanced support to patients as directed by the Nurse in ChargeBuild therapeutic, trust-based relationships with patients who have experienced significant trauma.Work under the supervision of a Registered Nurse to implement and review patient care plans.Use de-escalation and safe physical intervention techniques where required to maintain safety.Escort and support patients during appointments, community access, and therapeutic activities.Maintain accurate, timely clinical documentation (e.g., vital signs, food and fluid charts, incident reports).Promote infection control, safeguarding, and health and safety standards across the ward.Contribute to structured therapeutic programmes and group activities.Always uphold professional boundaries, patient dignity, and confidentiality.

About us

Queensway Hospital is a Mental Health service in association with the Ellern Mede GroupWe provide individualised, person-centred care for our patients. Our multidisciplinary team (MDT) collaborates with patients, families, and professionals to enhance mental health and wellbeing. Care is delivered across the spacious Elizabeth Ward, with Elizabeth Lower downstairs and Elizabeth Upper upstairs.

Job responsibilities

Main Duties of the Job

• Provide high-quality, compassionate care and assistance with daily living activities (e.g., personal care, nutrition, hygiene).
• Provide enhanced support to patients as directed by the Nurse in Charge
• Build therapeutic, trust-based relationships with patients who have experienced significant trauma.
• Work under the supervision of a Registered Nurse to implement and review patient care plans.
• Use de-escalation and safe physical intervention techniques where required to maintain safety.
• Escort and support patients during appointments, community access, and therapeutic activities.
• Maintain accurate, timely clinical documentation (e.g., vital signs, food and fluid charts, incident reports).
• Promote infection control, safeguarding, and health and safety standards across the ward.
• Contribute to structured therapeutic programmes and group activities.
• Always uphold professional boundaries, patient dignity, and confidentiality.

Person Specification

Qualifications

• GCSE (or equivalent) in English and Math
• Studying toward or holding a qualification in Health and Social care
• Full UK driving licence

Experience

• Experience working in a healthcare, social care, or education settin
• Basic understanding of mental health and safeguarding principle
• Compassionate, patient, and resilient; able to maintain professional boundaries
• Willingness to work shifts (days, nights, weekends) as part of a 24-hour services
• Experience supporting individuals with mental health needs, learning disabilities, or autism
• Awareness of trauma-informed or autism-informed practice
• Reflective and committed to professional development

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.